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BMW of Orland Park
Orland Park, IL
1,844 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,844 reviews
June 23, 2025
X5 recall service. Dealership contacted me when parts and solution became available. Easy to schedule with a loaner available Dealership contacted me when parts and solution became available. Easy to schedule with a loaner available More
by RANGE4601
Verified CustomerEmployees Worked With
June 23, 2025
The service members went above and beyond to make sure that my vehicle was in great running condition that my vehicle was in great running condition More
by RENFRO.ANTWANE
Employees Worked With
June 23, 2025
Very pleasant experience. Would definitely work with this dealership again. Very professional and friendly and my BMW was delivered in perfect condition. The BMW genius was mo Would definitely work with this dealership again. Very professional and friendly and my BMW was delivered in perfect condition. The BMW genius was most helpful and answered all my questions. More
by TTCOSTANZO
Employees Worked With
June 23, 2025
Everyone is always very friendly and helpful. It’s a nice location, but the service department does seem to take a long time to process requests. It’s a nice location, but the service department does seem to take a long time to process requests. More
by PHILIPMAY91
June 22, 2025
Routine maintenance on the X3 for Brake fluid. The service time was reasonable. Mr. Dion Grace had all the notes. The service time was reasonable. Mr. Dion Grace had all the notes. More
by NONAPARAMORE
June 22, 2025
Friendly, courteous and efficient. My car appears to be repaired after bringing it back twice for the same issue. My car appears to be repaired after bringing it back twice for the same issue. More
by HAYESB
June 21, 2025
Great service—easy process! Nice follow up and response to questions. Huge selection of vehicles. Nice follow up and response to questions. Huge selection of vehicles. More
by pecarter110
June 21, 2025
The car was not ready on the day indicated. While it was not a significant problem, there was notl communication about the delay. When I got the car back, there was a strong smell of fuel i While it was not a significant problem, there was notl communication about the delay. When I got the car back, there was a strong smell of fuel in the cabin. Despite keeping the windows open for a couple days, the odor persists. My daughter got out of the car smelling of fuel. The smell also caused a headache that led to nausea. More
by MICHAEL.E.DIAZ
June 21, 2025
Professional and punctual. Got updated on my car status very frequently. Jason was professional and excellent Got updated on my car status very frequently. Jason was professional and excellent More
by AANANI2001
Employees Worked With
June 20, 2025
Richard always does a great job, the mechanic who had worked on my valve cover gasket in a previous idiot not so great, which was the reason for this visit. worked on my valve cover gasket in a previous idiot not so great, which was the reason for this visit. More
by DONAHUEDD
Employees Worked With
