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BMW of Orland Park
Orland Park, IL
899 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 900 reviews
February 27, 2024
Orland Park BMW always has excellent customer service! Their service Department in my opinion is the best around! Their service Department in my opinion is the best around! More
by Manny
Verified Customer
Helpful February 27, 2024
I bought a car with a broken antenna. They don't want to fix it They don't want to fix it More
by ADAMHANDZEL1986
Employees Worked With
February 27, 2024
Nick listened to our concerns and went to look at our car. He returned with suggestions. He was professional and knowledgeable about our hybrid. Nick is a valuable asset to BMW. car. He returned with suggestions. He was professional and knowledgeable about our hybrid. Nick is a valuable asset to BMW. More
by R.AUMUELLER
Employees Worked With
Nick
February 24, 2024
I went into dealership after confirming my oil change was still under warranty. I arrived to be told that was not true and it was $198. I was unhappy with this, but said ok. Then I got home and had a coupon still under warranty. I arrived to be told that was not true and it was $198. I was unhappy with this, but said ok. Then I got home and had a coupon for $99. I called and they said they could not honor it even though it was same day. Just not worth the drive. I will go to local service station - or closer to my house. I had bought 2 cars from here because I like Colleen and trusted her. Didn't feel great about service. More
by MCCARTHYGIRLS
Employees Worked With
February 24, 2024
Peter did a wonderful job. He ran through the entire car with me and did a great job communication during the entire process. I would highly recommend him. He ran through the entire car with me and did a great job communication during the entire process. I would highly recommend him. More
by Luke B
February 23, 2024
Came to pick up my car after oil change cashier told me wait outside and they would bring my car. Waited 15 min then went inside to see where my car was. 15!min later a young kid came out and brought me i wait outside and they would bring my car. Waited 15 min then went inside to see where my car was. 15!min later a young kid came out and brought me in the lot to the wrong car. He repeatedly kept hitting the key to try yo open even after I kept telling him it was not my car. We walked around the lot until my car beeped in another section of lot. Total confusion and long wait! More
by MARGIE.CROTTY
Employees Worked With
February 23, 2024
Professional,, knowledgeable, excellent customer support. Thank you Ziegler BMW in Orland Illinois. I am a happy customer. Thank you Ziegler BMW in Orland Illinois. I am a happy customer. More
by MAGEE.BLACK72
Employees Worked With
February 22, 2024
Over all experience and working with Jason was great . They got me in and out in a timely manner. Thank you They got me in and out in a timely manner. Thank you More
by DALELEITHLEITER
