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BMW of Orland Park

Orland Park, IL

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Employees
Reviews
Vehicles
4.6
1,841 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 1,841 reviews

January 28, 2025

Great place , great people and great experience. I would recommend this place to everyone I know . I used to drive a Mercedes and the BMW experience is much better More

by BURKHARTJEFFREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
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Jan 29, 2025 -

BMW of Orland Park responded

Burkhartjeffrey, we're delighted to hear that you had a great experience with us at BMW of Orland Park! Thank you for recommending us and choosing BMW over Mercedes. Enjoy your new ride!

January 28, 2025

They didn't do what I had asked for. They were supposed to reset a notification and it literally is still showing up. More

by BABYNIKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Hatchett
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

BMW of Orland Park responded

Thank you for sharing your feedback. We sincerely apologize for not addressing the notification reset as requested during your visit. Your satisfaction is our priority, and we regret falling short of your expectations this time. At your earliest convenience, please reach out to us directly so we can ensure this issue is resolved promptly. We value your time and want to make things right for you. Thank you for bringing this to our attention, and we hope to restore your confidence in us. Best Wishes, BMW Of Orland Park

January 27, 2025

I love love love the fact that every time I need a service done on my car James Hatchett make sure I'm taken care of. I also like to thank you all for hard work and showing that you care!! More

by Neenee0412
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

BMW of Orland Park responded

We're delighted to hear that James and the BMW of Orland Park team have consistently provided you with excellent service. Thank you for your kind words!

January 27, 2025

I have been fortunate to experience very good service from BMW of Orland Park, since my first BMW purchase in March 2024. Jason, my Service Advisor, explains the process clearly and keeps me updated thro More

by Steve
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

BMW of Orland Park responded

Steve, we're delighted to hear that Jason has been providing you with excellent service at BMW of Orland Park. Thank you for your continued trust and support!

January 27, 2025

Dion Grace at BMW of Orland Park really treated me great for my scheduled service. I will continue to go back for service appointments since my experience was great thanks to Dion. More

by OUGLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

BMW of Orland Park responded

We're delighted to hear that Dion provided you with excellent service at BMW of Orland Park! Thank you for your kind words, and we look forward to seeing you again for future appointments.

January 26, 2025

Vehicle repair was done on time. Dion was a good communicator and kept me current with the status of the repair More

by DOUGMARCINCPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

BMW of Orland Park responded

We're delighted to hear that Dion provided excellent communication and your vehicle repair was completed on time at BMW of Orland Park. Thank you for sharing your experience with us!

January 26, 2025

Kevin, the service advisor, was very courteous. I had several questions unrelated to getting my oil changed. Kevin listened Parian’s answered all of my questions and even shared a couple tips on ho More

by JBRENTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hernandez
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Jan 27, 2025 -

BMW of Orland Park responded

We're delighted to hear that Kevin and the team at BMW of Orland Park provided you with such a positive experience. It's great to know your service appointment was efficient and informative. Thank you for sharing!

January 25, 2025

Rich pool in the service department was exceptional! Honest, efficient, and no xx!! Give him a raise! More

by BOBLOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

BMW of Orland Park responded

We're delighted to hear that Rich provided exceptional service at BMW of Orland Park, Bob! Your feedback is greatly appreciated, and we'll be sure to pass along your kind words. Thank you for choosing us!

January 25, 2025

A fantastic group of professionals — like family! The service is always first class and friendly. More

by WRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colleen, Gus, Alvin, Kevin, Kaliah , Nick Shellberg
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Jan 27, 2025 -

BMW of Orland Park responded

Thank you for your confidence in BMW of Orland Park!

Jan 27, 2025 -

WRN responded

Corey Josephson was my original long time service contact. When he went to Westmont BMW, Rich took over. I cannot say enough good things about these people at Zeigler. Just a fantastic and friendly group of people. *****

January 25, 2025

I have a very excellent experience with Orland Park BMW. I really appreciate how Sid helped me from the very beginning till I drove my new car. He is very friendly and professional. More

by aalalji
Recommend Dealer
Yes
Employees Worked With
Sid Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Boomsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

BMW of Orland Park responded

Aalalji, we're delighted to hear that Sid provided you with excellent service at BMW of Orland Park. Thank you for sharing your experience and enjoy driving your new car!

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