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BMW of Orland Park
Orland Park, IL
1,855 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,855 reviews
June 19, 2025
Before I could walk in the door I was greeted and asked if I need any help…I came to get my car service which was quick Kevin was able to let me know I’m a value customer which comes with perks. Once my ca if I need any help…I came to get my car service which was quick Kevin was able to let me know I’m a value customer which comes with perks. Once my car was service I was giving a complementary car wash More
by MECOLES86
Verified CustomerEmployees Worked With
June 19, 2025
I always have a pleasant experience at BMW Orland Park. Super professional and helpful staff. Super professional and helpful staff. More
by KRETTOVASIMONA
June 19, 2025
Service center was very welcoming and professional. Everything was explained and I appreciate the fact that the quote was exactly the same as the final cost. Everything was explained and I appreciate the fact that the quote was exactly the same as the final cost. More
by GJHOFBAUER80
Employees Worked With
June 18, 2025
The dealership tries, but somehow the job has not gotten done. I bring my BMW there under the assumption that it would be diagnosed and fixed if I pay the money, but that has not been the case. Nick,( who d done. I bring my BMW there under the assumption that it would be diagnosed and fixed if I pay the money, but that has not been the case. Nick,( who does not work there anymore) showed tremendous diligence and customer service and was able to rectify the problem that I came in for 2 years ago. I rarely drive the car and it was running fine until I came in for a recall repair yesterday. Now, the service engine light is back on, the car is not drivable, and I will be charged a lot of money to get it fixed, again, hopefully. More
by mxavier
Employees Worked With
June 17, 2025
Not very attentive. Had to reach out to get feedback. Do they drive 30 miles to check the engine? Kept over weekend ? No wash. Very disappointed. Had to reach out to get feedback. Do they drive 30 miles to check the engine? Kept over weekend ? No wash. Very disappointed. More
by GARDENLADY1630
Employees Worked With
June 16, 2025
If you need a BMW, go to a different dealership. Absolutely terrible experience with them. I ordered 2 vehicles from them months ago, one for myself and one for father. My dad's order was screwed up Absolutely terrible experience with them. I ordered 2 vehicles from them months ago, one for myself and one for father. My dad's order was screwed up and mine was delayed over and over. Never got my car. Terrible communication from the sales department. Was told the manager would call back but never did. Ended up canceling my order. More
by Hakeem
June 16, 2025
Process was quick and easy! All service members were kind and welcoming. The loaner vehicle was clean and easy to access. All service members were kind and welcoming. The loaner vehicle was clean and easy to access. More
by KIMSTARKEY
Employees Worked With
June 16, 2025
It was great working with Peter from BMW of Orland Park. He made the car buying process extremely smooth and actually enjoyable. Thank you to Peter and the team at BMW of Orland Park. Looking forward to wor He made the car buying process extremely smooth and actually enjoyable. Thank you to Peter and the team at BMW of Orland Park. Looking forward to working with them again in the future! More
by jrdipietro
June 15, 2025
Job was completed in a timely manner. Thanks Dion for getting me a ride home. Thanks Dion for getting me a ride home. More
by RJW727
Employees Worked With
June 15, 2025
My car purchase was handled very well. They were on top of my questions with speedy answers, and they delivered my car to my home. I appreciate the extra mile They were on top of my questions with speedy answers, and they delivered my car to my home. I appreciate the extra mile More
by TSCHOPPEN451
