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BMW of Orland Park

Orland Park, IL

4.6
1,790 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 1,790 reviews

May 24, 2025

Great customer service at all times. Always very transparent with me. Always more than happy to help More

by BRANDONROGERS2354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

BMW of Orland Park responded

We are glad to hear that our team has provided transparent service. Thanks for choosing BMW of Orland Park!

May 24, 2025

My car needed 2 recalls and my experience went well. My car was fixed in the same day More

by RLMORRIS98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

BMW of Orland Park responded

We are glad to hear that our BMW of Orland Park team provided efficient service. Thanks for your review!

May 23, 2025

Consistent and exemplary service. They are very pleasant and accommodating to customer needs. Glad we got our vehicle from this dealership. More

by Happy Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sid Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

BMW of Orland Park responded

We're delighted to hear that you had a pleasant experience with us at BMW of Orland Park! Thank you for choosing our dealership, and we look forward to serving your needs in the future.

May 23, 2025

My service experience was pleasant and timely, my car was serviced on time at my 3:00pm appointment, and finished 30 minutes early, Rich and the rest of the team were professional and answered all of my ques More

by HD1645
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sid Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

BMW of Orland Park responded

We're delighted to hear that Rich and the team at BMW of Orland Park provided you with a pleasant and efficient service experience. Thank you for sharing your feedback, and we're here if you have any more questions or need assistance in the future!

May 23, 2025

I always appreciate the effort from everyone in the service department. Especially the time it takes with the warranty claims. Their kindness and dedication is not overlooked. More

by CMINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Snipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor and Vince
May 23, 2025 -

BMW of Orland Park responded

Thank you for recognizing the hard work and dedication of our service department at BMW of Orland Park. We're glad to hear that their efforts, especially with warranty claims, have made a positive impression on you!

May 23, 2025

My problem was not resolved and I have to return again today. Problem was addressed as refueling and charging. It was not. More

by JUANBIANCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Intake person - Ana? don't remember name
Jun 04, 2025 -

BMW of Orland Park responded

Juanbianca, I'm sorry to hear that your issue wasn't resolved during your visit. We strive for thorough service and it seems we fell short this time. Please reach out so we can address your concerns properly. Thank you, Brian Coster - Service Director - (708) 460-4545

May 22, 2025

Everything ran smoothly from start to finish. Would buy from again when the time comes. More

by SCHATZMICHAEL655
Recommend Dealer
Yes
Employees Worked With
Sid Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

BMW of Orland Park responded

Thanks so much for the 5-star review of BMW of Orland Park!

May 21, 2025

Had a long wait for a new vehicle but Mateen kept me updated and delivered the exact X6 I wanted and promised to be there for any needs in the future. Great to do business with. More

by pjp2791
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mateen Sen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

BMW of Orland Park responded

We're delighted to hear that Mateen kept you informed and delivered the exact X6 you wanted at BMW of Orland Park. Thank you for your patience and trust in us. We're here for any future needs!

May 19, 2025

Kemal was great to work with . He answered all of my questions. Sean and Matt were also really helpful. Had a great experience here. More

by brogers1471
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kemal Sen, Sean Galvin, Matt McCormack
May 19, 2025 -

BMW of Orland Park responded

Thank you for the great review! We're so glad to hear that Kemal, Sean, and Matt made your experience a positive one. It's always our goal to provide helpful, knowledgeable service every step of the way. We appreciate your kind words and look forward to seeing you again in the future! Best Wishes, BMW Of Orland Park

May 19, 2025

Did was my sales rep and he was outstanding. I’m grateful for his attention to detail. More

by Sandramartinrenner1
Recommend Dealer
Yes
Employees Worked With
Marc Boomsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

BMW of Orland Park responded

Thanks so much for choosing BMW of Orland Park, Sandra! We're glad you received top-notch customer care and support from our team.

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