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BMW of Orland Park

Orland Park, IL

4.6
1,728 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 1,728 reviews

April 24, 2025

Our experience with Richard and the service center were phenomenal. He provided fair and honest advice, pricing and feedback and didn’t try to pressure us into any add-ons. He offered to stay after the ser More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

BMW of Orland Park responded

JB, we're delighted to hear about your positive experience with Richard and the team at BMW of Orland Park. It's great that you felt supported without any pressure and enjoyed some extra perks like a complimentary car wash. Thanks for recommending us!

April 24, 2025

Mr. Pool was very professional and knowledgeable My car was repaired he following day The technician emailed me a video of the under carriage which was very informative. Thanks, Lee Stanton More

by LSTANTON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The technician
Apr 25, 2025 -

BMW of Orland Park responded

Lee, we're delighted to hear that Mr. Pool and our team at BMW of Orland Park provided you with professional service and informative updates on your car repair. Thank you for sharing your experience!

April 24, 2025

I’ve always been pleased with the customer service and have always had good experiences with them. More

by TMARTINEZ316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Snipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

BMW of Orland Park responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The BMW of Orland Park Team

April 22, 2025

Excellent Services and hospitality, I recommend this dealership for buying and services Thanks a lot More

by EYAD Izar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mateen Sen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Snipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

BMW of Orland Park responded

Thank you for recommending BMW of Orland Park! We're delighted to hear that our services and hospitality met your expectations. We look forward to serving you again in the future!

April 21, 2025

So grateful for a porter. It makes my life easier and more likely to choose Ziegler for my next car. Love my mechanic! More

by SFBULL53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Serauskas
Apr 21, 2025 -

BMW of Orland Park responded

We're delighted to hear that our porter service and your mechanic have made a positive impact on your experience at BMW of Orland Park. Thank you for considering us for your next car purchase!

April 21, 2025

The dealership is clean and neat. The intake process has gotten better. I will return. More

by RASHAUNDAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
Apr 21, 2025 -

BMW of Orland Park responded

Thank you for stopping by to leave BMW of Orland Park a wonderful review!

April 20, 2025

I am so grateful to Mateen for working so hard to put me into my brand new beautiful vehicle. It was a difficult challenge but he never gave up on trying to make my dream vehicle happen. More

by darylzabel7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mateen Sen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

BMW of Orland Park responded

Daryl, we're delighted to hear that Mateen went above and beyond to help you get your dream vehicle at BMW of Orland Park. Thank you for sharing your experience with us! Enjoy the ride!

April 19, 2025

James our service guy was great as always, Huda is very knowledgeable, the entire BMW staff is friendly, the new remodel is very nice More

by reko_5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahdi Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Huda Abed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

BMW of Orland Park responded

We're delighted to hear that James and Huda provided excellent service during your visit to BMW of Orland Park. It's great that you enjoyed the new remodel as well! Thanks for sharing your experience with us.

April 19, 2025

Great service and knowledgeable team. Cory took the extra time to determine my maintenance coverage was valid. More

by RORAL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

BMW of Orland Park responded

We're delighted to hear that Cory and the team at BMW of Orland Park provided you with great service. It's wonderful knowing they went the extra mile for your maintenance coverage!

April 19, 2025

I was beyond impressed with the service and quality that I received fr Orland BMW. Repair s were completed timely as promised. Richard Poole is top notch as a service advisor. More

by TO.OLIVIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

BMW of Orland Park responded

We're delighted to hear that Richard Poole and the team at BMW of Orland Park provided you with timely and top-notch service. Thank you for sharing your experience, we appreciate your support!

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