BMW of Orland Park

James Hatchett is the most professional representative at the Orland Park location. He provides the best customer service and explanation of services. Thank you the Orland Park location. He provides the best customer service and explanation of services. Thank you More

My service advisor, James, did a great job and was extremely responsive. The dealership does a good job and serviced my vehicle in a timely manner, however their costs are high and now they are charg extremely responsive. The dealership does a good job and serviced my vehicle in a timely manner, however their costs are high and now they are charging 3% for using your credit card to pay for services. More

Nick, our service writer, was really pleasant and helpful. He navigated our vehicle's needs for us very well. I also appreciate the video of the vehicle walk though by they service technician. Pr helpful. He navigated our vehicle's needs for us very well. I also appreciate the video of the vehicle walk though by they service technician. Professionally done every time. More

1 service for tire air leak I went their 4 time I think it was and they couldn't find air leak. I went to discount tire and they said 2 of 4 rims were bent. 2nd service i asked to have my old rotors put in it was and they couldn't find air leak. I went to discount tire and they said 2 of 4 rims were bent. 2nd service i asked to have my old rotors put into car/ trunk . Dion said he will tell mechanics, after service they were not there. I had cashier email him. I had to come back to get them. In between that time i heard squeakikg when stopping at lights or stop signs . I told him, he had me come Saturday morning. He said he couldnt hear breaks. I asked for manager Brian i think and he took care of it. Dion never approached me again. That's ok. Today is 1st day I got car back. I barely drove after I picked it up. I will examine and see if it's good now. 9/13/2024. More

Mr. Hatchett was very professional and knowledgeable about the issue with my car. H e was able to address the problem and get it repaired. about the issue with my car. H e was able to address the problem and get it repaired. More

Smooth, professional, clean, everyone was respectful and helpful. Glad to be apart of BMW. Thanks helpful. Glad to be apart of BMW. Thanks More

The best to deal with, made the whole transaction as simple and smooth as I could ever have wanted! simple and smooth as I could ever have wanted! More

Chris Robinson was my sales rep. He was excellent!!!!! Best sales experience that I have ever had! He was excellent!!!!! Best sales experience that I have ever had! More

The customer service is always excellent but repairs were pricey. I can’t afford cost of repair now. pricey. I can’t afford cost of repair now. More

Tony S is a wonderful representative for BMW service. HE explains everything asked in detail so I understand. He is very professional, knowledgeable and so nice to work with. His customer service says a HE explains everything asked in detail so I understand. He is very professional, knowledgeable and so nice to work with. His customer service says a lot about Zeigler BMW in Orland Park. I also find the young lady at payment center as she was coutrteous adn professional too. The young man who also put air in my tires at front was also very professional. rage More