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BMW of Orland Park
Orland Park, IL
1,786 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,786 reviews
September 10, 2024
Customer service friendly with updates on service and time for completions. All done with friendly and professional attitudes assuring my satisfaction. time for completions. All done with friendly and professional attitudes assuring my satisfaction. More
by VALERIE.HAZLEY-ANYIWO
Verified CustomerEmployees Worked With
September 09, 2024
Went in for an inspection. There were codes and the tech did not provide the actual codes that were active codes in the car. The service manager quoted $4,700 for repairs. It w There were codes and the tech did not provide the actual codes that were active codes in the car. The service manager quoted $4,700 for repairs. It was said that the Anti-lock module needed to be replaced. The older BMW's don't have an integrated anti-lock module, so the pressure sensors can be replaced. The new BMW's have integrated systems for the anti-lock and pressure sensors, so they do need to be replaced. I took it home and found out that it was a brake pressure sensor that the code was for. I ordered one for about $200 and replaced it. The code has not returned and has been fine now. Don't know if the techs need to be trained better or if this is just blatant ignorance on the platforms. I will NEVER go back to Orland BMW for any type of service. More
by TIM.JOHNSON.J
Employees Worked With
September 09, 2024
Always receive good quality service from your facility. Tony is my guy. He provides excellent service. Tony is my guy. He provides excellent service. More
by REGWWASH
Employees Worked With
September 09, 2024
Service was performed to my satisfaction ,great experience and Dion was really of great help experience and Dion was really of great help More
by UYIATEKHA122
Employees Worked With
September 09, 2024
The service at Zeigler is top notch. Rich Pool is very courteous, competent and professional. This team keeps my BMW in great shape. Rich Pool is very courteous, competent and professional. This team keeps my BMW in great shape. More
by 07.estates.babel
Employees Worked With
September 08, 2024
Your dealership is very organized. One of the best since Mr James Hatchett, Service Advisor, works there. He is very helpful and cares about the service that his customers need. One of the best since Mr James Hatchett, Service Advisor, works there. He is very helpful and cares about the service that his customers need. More
by ITSCINDY2U
Employees Worked With
September 08, 2024
The dealership is very professional an awesome job. A very pleasant experience.. Nice and clean. A very pleasant experience.. Nice and clean. More
by WILLIAMS5549
September 07, 2024
I have to question the need for Teleservice /CBS Data task. The way it was explained leaves me questioning the actual need for this task. Was it an incentive to the service rep offer it? task. The way it was explained leaves me questioning the actual need for this task. Was it an incentive to the service rep offer it? More
by DMARTINFIFTY
Employees Worked With
