BMW of Orland Park

No pressure service experience. Time spent was efficient. No surprises. Pleasant experience. The video from the service tech was well received. Time spent was efficient. No surprises. Pleasant experience. The video from the service tech was well received. More

I was pleased with the service, only disappointment is that this BMW location doesn’t provide loaner cars. That’s not good for customers to miss out on work to spend money. But Corey was very helpful and that this BMW location doesn’t provide loaner cars. That’s not good for customers to miss out on work to spend money. But Corey was very helpful and prompt in providing updates. More

This is my first BMW. Probably the easiest process I've experienced when purchasing a car. No issues Sarim was also great to work with. Probably the easiest process I've experienced when purchasing a car. No issues Sarim was also great to work with. More

The salesman Dan was okay until he changed the price of vehicles warranty, he said to upgrade warranty would not be additional if we agreed to purchase vehicle, however upon arrival to purchase he increase vehicles warranty, he said to upgrade warranty would not be additional if we agreed to purchase vehicle, however upon arrival to purchase he increased price by $800. After going back and forth I regrettably agreed to pay $400. For what I was told was included in original price. I felt he was not fair or honest. More

Had the pleasure of meeting Mr. Robert excellent customer service very informative and patient as well as helpful! Robert excellent customer service very informative and patient as well as helpful! More

I had a great experience working with Richard Pool at BMW Ziegler Orland Park. His professionalism and dedication to customer satisfaction were impressive. Richard took the time to explain service options cl Ziegler Orland Park. His professionalism and dedication to customer satisfaction were impressive. Richard took the time to explain service options clearly, kept me updated throughout, and ensured a smooth, hassle-free experience. I highly recommend him for anyone seeking an excellent service advisor. More

Great dealership, very friendly and will bend over backwards for clients. Awesome experience, have bought two cars from Mahdi, ask for him. backwards for clients. Awesome experience, have bought two cars from Mahdi, ask for him. More

Don’t believe I met with a Marc Boomsma, my salesman was Sid, arrived around 10:30 3-3-25, long busy day, when I left it was close to 5pm most of everything as far as trade in and sales contract was done pr Sid, arrived around 10:30 3-3-25, long busy day, when I left it was close to 5pm most of everything as far as trade in and sales contract was done prior to this and when I showed up at 20:30 on 3-3-25 my veg was prepped with ceramic coat inside and out, I wasn’t 100% sold on it so I asked to please contact me before, when I arrived I wasn’t informed it was already applied , I was given a discount because of the confusion, I just hope it works as promised, from what I hear you have to hand wash these ceramic coated cars and I’m way past hand washing any vehicle so I’m concerned I was about to abort half way through the at home finance process because print was to small on my I-pad and I wasn’t comfortable signing something I couldn’t read, Sid came up with an idea that worked so I was able to complete the process, thanks to Sid he got the job done, one last thing when I tried to use my radar detector from my trade in the detector didn’t work, when I got home I tried it in my wife’s car and it worked so I need to have someone look into this when I get the time, other than that I very much enjoy the vehicle so far, once again thanks to Sid for walking me through the financial info part. Sincerely, Roger Tintinger More

Great, fast service with affordable prices. I was very pleased with the same day appointment and good quality service. I was very pleased with the same day appointment and good quality service. More

The dealership and representative were excellent, in communication, relaying information, delivering great service to my vehicle, 2019 I3. communication, relaying information, delivering great service to my vehicle, 2019 I3. More