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BMW of Orland Park

Orland Park, IL

4.6
1,760 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 1,760 reviews

July 19, 2024

Service advisor Dion was very kind & helpful , great fast service , thank you Zeigler BMW of Orland Park ! More

by EVAKAUNAS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

BMW of Orland Park responded

We're delighted to hear that Dion provided excellent service and made your visit to BMW of Orland Park a pleasant one. Thanks for the positive feedback!

July 13, 2024

Mr. Brian-manager & Mr. Dion service advisor have been outstanding employees, thanks for everything you done for me. More

by o.t.joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Coster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : And to all the mechanics who have work on my vehicle, thank you so much!
Jul 15, 2024 -

BMW of Orland Park responded

We're delighted to hear that Brian and Dion provided outstanding service at BMW of Orland Park. Thank you for sharing your positive experience!

July 10, 2024

Victoria instantly was helpful with our car purchase. She instantly greeted us with a bright smile and open arms. She helped us answer all our questions and find the perfect car for us. Despite some mino More

by Alexis Hodges
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Kendra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

BMW of Orland Park responded

Alexis, we're delighted to hear that Victoria provided such excellent service at BMW of Orland Park. Thanks for recommending her and sharing your positive experience! Enjoy your new car!

July 06, 2024

WONDERFUL! !!!!! Gus was awesome from start to finish. Would recommend him to anyone purchasing a BMW. More

by dcatuara
Recommend Dealer
Yes
Employees Worked With
Gus Gertos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph DiGiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Bugajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

BMW of Orland Park responded

Thank you for the enthusiastic review! We're delighted to hear that Gus provided excellent service at BMW of Orland Park. Enjoy your new ride!

July 02, 2024

Sid over at BMW of Orland Park was terrific. Great follow up and communication throughout the process. Very responsiveness and helpful. Matt McCormack (BMW Genius) was extremely helpful as well. More

by THOMAS.BLAZE
Recommend Dealer
Yes
Employees Worked With
Sid Armoush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Boomsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

BMW of Orland Park responded

Thomas, we're delighted to hear that Sid and Matt provided such excellent service at BMW of Orland Park. Thanks for sharing your positive experience!

July 01, 2024

Was met at door imediately,all info taken. diagnosed by noon,parts next morning and on the road by noon More

by W9GYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Coster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

BMW of Orland Park responded

Thanks for sharing your experience! We're glad to hear our team at BMW of Orland Park got you back on the road so quickly. Safe travels!

July 01, 2024

Dion Grace was fantastic as he throughly explained all but being a state of an art building as when it was being built many years ago but first time inside not all impressed. The glass of the person sitti More

by AGUMBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

BMW of Orland Park responded

Thank you for taking the time to share your feedback with us. We're glad to hear that you found our staff, especially the thorough explanations provided, to be fantastic. However, we sincerely apologize for the aspects of your visit that did not meet your expectations. We are sorry to hear about the condition of the glass office behind the reception desk. Cleanliness and professionalism are important to us, and we will address this issue with our team to ensure it does not happen again. We also appreciate your feedback regarding our coffee lounge. While our store is not finished from the remodel, we fell short in this instance. We hope you will give us another chance in the future to provide you with the exceptional experience that you deserve. If you have any further concerns or would like to discuss your visit in more detail, please feel free to contact us directly. Thank you once again for your valuable feedback. Best Wishes, BMW Of Orland Park

July 01, 2024

The service was donein a timley and professional manner, they kept me informed through the entire process. More

by lemuell777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
sorry I cannot remember the name, please check the invoice
Jul 01, 2024 -

BMW of Orland Park responded

Thank you for sharing your experience! We're glad to hear that our team at BMW of Orland Park provided timely and professional service. We appreciate your feedback!

June 30, 2024

My 2020 BMW X6M was involved in an accident in January and sent to Crash Champions in Crestwood for repairs. Though they were good for replacing what was damaged, they could not seem to figure out why my More

by CDLANCASTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

BMW of Orland Park responded

Thank you for sharing your experience! We're glad to hear that our team at BMW of Orland Park could resolve the issues and get your BMW X6M back to riding like new. We appreciate your patience throughout the process and are here if you need anything in the future!

Jul 01, 2024 -

BMW of Orland Park responded

Thank you for sharing your experience! We're glad to hear that our team at BMW of Orland Park could resolve the issues and get your BMW X6M back to riding like new. We appreciate your patience throughout the process and are here if you need anything in the future!

June 30, 2024

Awesome! I came in for a standard oil change and he noticed that my cabin was loud and suggested replacing the sealant (or something like that). It made all More

by DBARBARASMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

BMW of Orland Park responded

We're glad to hear our team at BMW of Orland Park could make such a positive difference during your visit. Thanks for sharing!

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