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BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,359 Reviews

1,359 Reviews of BMW of Orland Park - Service Center

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March 23, 2025

Cory is the best , did a great job , look forward to working with him in the future More

by LAMARPORTER91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

BMW of Orland Park responded

Cory will appreciate the shout-out! Thanks for all your support of BMW of Orland Park.

March 23, 2025

A fantastic group of people! !! Professional and personable — like family!!! From the managers, sales people and the receptionists, to all the guys and a girl once upon a time McK More

by WRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin Crowder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regan Notter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Snipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

BMW of Orland Park responded

It's wonderful to hear that you felt like part of the family at BMW of Orland Park! We're proud of our team's professionalism and personable service. Thank you for sharing your experience with us!

March 21, 2025

Great, friendly service. Dion was attentive and kept me informed as my vehicle was getting serviced. More

by Mrs. LPC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

BMW of Orland Park responded

We sincerely appreciate your positive feedback and shoutout to Dion. Given the content of your review, it seems that your 1-star rating may have been accidental, however, if there is anything we can do to further assist you, please don't hesitate to be in touch. Thank you, Brian Coster - Service Manager - 708-460-4545

March 21, 2025

They did a good job on my car, although minor suspension work; still drives and feels brand new! More

by Ricky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph DiGiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2025 -

BMW of Orland Park responded

We are so happy that our BMW of Orland Park team delivered an excellent experience. Thank you, Ricky!

March 21, 2025

Overall love service at Orland Park. Sometimes you have to get a few more people involved but rarely have an issue that can’t be resolved pretty easily. Dion is the best! More

by KTL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2025 -

BMW of Orland Park responded

Thank you for sharing your experience with us at BMW of Orland Park! We're glad to hear that Dion and the team have been able to assist you effectively. We appreciate your feedback and look forward to serving you again in the future!

March 21, 2025

James provided excellent customer service while helping me! The ambience of the entire dealership was warm and friendly. More

by MHALL1REASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2025 -

BMW of Orland Park responded

We're delighted to hear that James and the team at BMW of Orland Park made your visit enjoyable with their excellent service and welcoming atmosphere. Thank you for sharing your experience!

March 20, 2025

3rd BMW and the team in the service dept is great. as a repeat customer. More

by jwckj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2025 -

BMW of Orland Park responded

Thank you for being a loyal BMW of Orland Park customer and leaving us a five-star review! It's a pleasure to assist you with your vehicle.

March 20, 2025

Had a great experience working with Rob Snipe and his team to have my BMW iX maintained. They helped me out with a loaner car and kept me in the loops through the visit. Thanks all! More

by PETER.NANOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Snipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor
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Mar 20, 2025 -

BMW of Orland Park responded

Peter, we're delighted to hear that Rob and the team at BMW of Orland Park provided you with a seamless maintenance experience. We appreciate your feedback and look forward to assisting you in the future!

March 20, 2025

Richard did his usual effort to provide great service, was in and out in a reasonable amount of time. More

by DONAHUEDD
Service Time
Recommend Dealer
Yes
Employees Worked With
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2025 -

BMW of Orland Park responded

Thank you for sharing your experience! We're glad to hear that Richard provided great service and made your visit at BMW of Orland Park efficient. We appreciate the feedback and look forward to serving you again in the future!

March 20, 2025

Recall brake service done promptly and efficiently. All done in half a day. Courteous and helpful service staff. Nice loaner process. Everything went smoothly. More

by PAUL.P.MORGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin
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Mar 20, 2025 -

BMW of Orland Park responded

We're delighted to hear that your recall brake service was handled promptly and efficiently at BMW of Orland Park. It's great to know our team provided courteous assistance and a smooth loaner process. Thank you for sharing your experience!

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