BMW of Palm Springs

Ibrahim, the service advisor, was on his game! Any time there was new information regarding my car and its repair, he was in contact with me. I appreciate the HIGH level of service he provided. Any time there was new information regarding my car and its repair, he was in contact with me. I appreciate the HIGH level of service he provided. More

This is a modern experience beyond other brands This is a five star dealer service a five star dealer service More

I highly recommend Ibrahim in the service department. He was kind, professional and efficient with our car while it was in for service. He more than met our expectations. He was kind, professional and efficient with our car while it was in for service. He more than met our expectations. More

Everything was completed under maintenance warranty in a timely manner. Satisfied with effort and cleanliness of vehicle. timely manner. Satisfied with effort and cleanliness of vehicle. More

Sandy is great to work with, she keeps her customers informed as to the status of their vehicles repair. When technicians report issues, she's there to help you prioritize the critical ones and follows informed as to the status of their vehicles repair. When technicians report issues, she's there to help you prioritize the critical ones and follows up to make sure the rest have been addressed. More

Orlando worked very hard to help me get into my BMW X3. From the get go, he was polite, professional, not pushy, answered all of my questions, and made purchasing my car an excellent experience! I also From the get go, he was polite, professional, not pushy, answered all of my questions, and made purchasing my car an excellent experience! I also worked with Carlos Salinas, who walked me through all of the financial aspects. The documents were all ready for me to sign. I wasn’t in the dealership for more than one hour to complete the entire document process. Bobby also gave great advice on the technology components of the vehicle and what to expect. He also let me know that if I had further questions to reach out to him and set an appointment for a more in-depth explanation of the internal technical components. Kudos to these three gentlemen for allowing me to FINALLY enjoy purchasing a car! More

Sandy is a terrific service counselor. She is knowledgeable, communicative and caring. She is very responsive to all manner of communications. She provides updates as needed and insures She is knowledgeable, communicative and caring. She is very responsive to all manner of communications. She provides updates as needed and insures that everything is done well. More

My service guy was excellent. Very helpful, will use him again in the future. Thanks for the great service.. Very helpful, will use him again in the future. Thanks for the great service.. More

The BMW Of Palm Springs dealership is amazing. Savanna was super patient and took care of our concerns about the vehicle. Savanna was super patient and took care of our concerns about the vehicle. More

The dealership is beautiful. My service associate is Samantha. She is great,... very attentive and knowledgeable. Unfortunately, I do not buy my vehicles from Palm Springs BMW, My service associate is Samantha. She is great,... very attentive and knowledgeable. Unfortunately, I do not buy my vehicles from Palm Springs BMW, which I would rather do since I live here! They charge too much for their cars. I have even brought them the exact pricing I'm getting from another dealership, in hopes that Palm Springs BMW will match it, but their sales manager won't do the deal! I don't understand it!!!! More