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BMW of Ramsey

Ramsey, NJ

4.7
4,505 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,505 reviews

July 23, 2018

Service person was great, car done when promised and ready to go when I arrived to pick up. Very happy with the experience. Good job More

by KPITCOCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morgan Kirk
July 23, 2018

Way over Priced Yes there are on top of things and are very courteous, and accommodating. But when I received and email that i needed 3 Tires at a cost of $1,160.00 More

by AP9482
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Circelli
July 23, 2018

Great customer service Very pleased with the customer service provided, treated with courtesy and attention to details. Was informed of what was going to be performed as par More

by MIGUELCORDONES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Blum
July 23, 2018

Great job Andrew and Eric did an awesome job helping us out with everything we needed. Definitely I will come back soon for my next purchase! Thanks to all! More

by Chappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Araque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Thomas
July 23, 2018

My BMW experience purchasing new vehicle My salesman Andrew made my new vehicle purchase a wonderful experience. You can see Andrew is very concerned about making sure I was happy every step More

by amka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Araque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob DiDomenico, Robert DiDomenico, Mike Lebron
July 23, 2018

Very good as always. Great service people and service. Many years of being a customer at this location . Always have been pleased . They went out if their way to make thin More

by hz1129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
July 22, 2018

good experience Andrew was very helpful, He is energetic and easy to communicate. He knows what he is doing, I am appreciate for his help and highly recommend him More

by VREPLIES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Araque
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2018

Terrible service. Was told blinker was going to be replaced before car left the lot they never changed it , left the plastic strips on my wiper blades , never once told More

by Zsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Gallagher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Thomas
Jul 23, 2018 -

BMW of Ramsey responded

We are very sorry that your experience with us went this way, and can assure you that our customers are our top priority. We have alerted upper management about your experience and about your wait time, and are taking the necessary steps to ensure this does not happen in our dealership again. If you would like to further discuss this matter, please contact our dealership at your earliest convenience and a manager will be happy to help.

July 21, 2018

Morgan Knows how to treat a customer! Morgan is not your typical service “guy”. She is super efficient and very aware. She truly wants to help you. I appreciate her very much and if I cou More

by NAN G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morgan Kirk
July 21, 2018

Very Happy Customer! The driving force for my being happy customer is of course Andrew 😀. His energetic mode drives you not only to be jolly but make a quick decision in More

by jessepuno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Araque
5.0
This rating includes all reviews, with more weight given to recent reviews.
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