BMW of Sarasota

My experience buying my new X3 was made to be a pleasure due to my salesperson Susan Gatlin. Her knowledge of the BMW products made me very comfortable making a choice, and she found the vehicle to suit me due to my salesperson Susan Gatlin. Her knowledge of the BMW products made me very comfortable making a choice, and she found the vehicle to suit me well. I will recommended her . More

Susan Gatlin provided wonderful customer service. She explained the steps as we went through the sales process. I appreciated her professionalism and her natural friendliness. explained the steps as we went through the sales process. I appreciated her professionalism and her natural friendliness. More

Very clean, comfortable and covid protected. Service was prompt. Car was returned washed and interior clean. Lucy Aguilar was outstanding. She takes the time to explain all the details of what service is re prompt. Car was returned washed and interior clean. Lucy Aguilar was outstanding. She takes the time to explain all the details of what service is required. More

One of or possibly the best customer service in the industry. The service department usage of the technician video showing the work done is terrific. All other car dealerships should copy this concept industry. The service department usage of the technician video showing the work done is terrific. All other car dealerships should copy this concept More

I have yet to have a bad experience here at BMW of Sarasota. In fact, I have become friends with a few of the employees. Whether Greg Jones (Service manager) who always goes out of his way to accommod Sarasota. In fact, I have become friends with a few of the employees. Whether Greg Jones (Service manager) who always goes out of his way to accommodate me, to Naycolle Wright (Salesperson) whom has sold me 4 vehicles to Emilio Torres (Management) who is always busy, but but always takes a moment to say hello! BMW professionalism is top notch, but knowing that it will be a stress-free visit seals the deal for me! More

Best service dept. I have ever visited! That includes all brands. We didn’t even buy the car from but but my wife says we will next time. all brands. We didn’t even buy the car from but but my wife says we will next time. More

Scott is the best service advisor! Ensured I was taken care of promptly and completely satisfied. I know when/if I have an issue that Scott will help to the best of his abilities. care of promptly and completely satisfied. I know when/if I have an issue that Scott will help to the best of his abilities. More

The service manager did a great job and kept me informed and helped me get through the process. Great job Carlos......bhgddgfifxkgxfkzkfzrZfjhd kzfx A a and helped me get through the process. Great job Carlos......bhgddgfifxkgxfkzkfzrZfjhd kzfx A a More

Nice , neat, clean environment, customer friendly . Easy to schedule an appointment, price for service was very reasonable. Car could have been a little cleaner when delivered, they must have parked it unde to schedule an appointment, price for service was very reasonable. Car could have been a little cleaner when delivered, they must have parked it under a tree with birds 🦅 using it for target practice More

I dealt with Daniel for my transaction and he was very helpful in providing all the information I required and making the transaction as quick and painless as possible. I would recommend him to others in helpful in providing all the information I required and making the transaction as quick and painless as possible. I would recommend him to others in the future. More