BMW of Sarasota
Sarasota, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Always professional; good experience I've been helped by Maria and now Seth. They keep me informed about every vehicle detail and are quick to get a loaner if the service takes longer tha I've been helped by Maria and now Seth. They keep me informed about every vehicle detail and are quick to get a loaner if the service takes longer than expected. This is my first dealer experience for sales and maintenance and so far so good! More
BMW Sarasota Service Carlos is very good to work with! Hopefully he can be retained at the dealership. He is a major asset to the service Dept and the dealership. Carlos is very good to work with! Hopefully he can be retained at the dealership. He is a major asset to the service Dept and the dealership. More
Repair Second time engine light however I was given a loaner and it was fixed I hope it doesn’t not have to go back for another repair Second time engine light however I was given a loaner and it was fixed I hope it doesn’t not have to go back for another repair More
Excellent service and very good communication Excellent service and great communication. Carlos was very friendly and helpful. They took care of my problem right away....and Carlos explaine Excellent service and great communication. Carlos was very friendly and helpful. They took care of my problem right away....and Carlos explained everything to me in a good and understandable way. More
Took longer than expected Derek was very attentive. My appointment was 11:30 and my car did not move until noon. I had a 2 pm appointment across town and I was not finished unt Derek was very attentive. My appointment was 11:30 and my car did not move until noon. I had a 2 pm appointment across town and I was not finished until 1:45. I felt I had given myself plenty of time for the recall, but since it was not started until noon it cut me too close. Again, no fault of Derek. More
Seth was great The customer service by Seth at BMW was great. Made it very easy. They even called to tell me that my car needed services. Thank you. The customer service by Seth at BMW was great. Made it very easy. They even called to tell me that my car needed services. Thank you. More
I worked with Rich and had an excellent experience. Rich could not have been better - he was professional, friendly and honed in on the exact right car for me. Great customer experience all the way thro Rich could not have been better - he was professional, friendly and honed in on the exact right car for me. Great customer experience all the way through. Highly recommend! More
Outstanding job Came in looking, left with a vehicle. The process was quick and easy! Definitely will buy again. Alot of things was explained to me in full detail abo Came in looking, left with a vehicle. The process was quick and easy! Definitely will buy again. Alot of things was explained to me in full detail about the car. Easiest car buying process I have ever completed. More
Recent service I went to BMW of Sarasota for service recently. Fernando made things very easy. Kyle helped too. Service was very quick and thorough. Everything w I went to BMW of Sarasota for service recently. Fernando made things very easy. Kyle helped too. Service was very quick and thorough. Everything was done properly. More
Fernando was personable and professional. I think that there are way too many people involved in the process of just getting an oil change. You drive in and are greeted by a very happy man wh I think that there are way too many people involved in the process of just getting an oil change. You drive in and are greeted by a very happy man who asks you who you are the time of your appointment and who your service provider is. Then you get out of your car and go to a host desk where you give them your keys, sign in and they tell you to sit in the waiting room and that your advisor will be in shortly. So you sit for a while, your advisor shows up and you go to their desk. You wait while they pull up your information and verify it, then you sign and go back to the waiting room. Throughout the two hour wait for an oil change you are asked by several others if you have been helped.. So many steps in a very simple process. More