BMW of Sarasota

Always a great experience at BMW of Sarasota. Carlos was my service advisor on my last visit. He kept me in the loop while my vehicle was there and got me in and out quickly. Kudos to you guys! my service advisor on my last visit. He kept me in the loop while my vehicle was there and got me in and out quickly. Kudos to you guys! More

Every time I call or visit Sarasota BMW the staff members that I interact with are outstanding! I always feel appreciated as a valued customer. that I interact with are outstanding! I always feel appreciated as a valued customer. More

Fernando was absolutely great as a service advisor. Very trustworthy, approachable, and helpful. Also, Susan was very helpful to us after we were passed on to her by someone else who did not have time for trustworthy, approachable, and helpful. Also, Susan was very helpful to us after we were passed on to her by someone else who did not have time for us. I will not go back to the previous person who passed us on, but I will certainly buy our next car from Susan because she treated us with dignity and respect. More

Disappointed with lack of attention to the customer. Past experiences had been much better. Expect a much better experience from a higher end dealership.i experiences had been much better. Expect a much better experience from a higher end dealership.i More

The whole staff was very friendly. They greeted me immediately and accommodated to my three young children. The car I was interested in purchasing was all ready pulled up for me. Ended up buying that immediately and accommodated to my three young children. The car I was interested in purchasing was all ready pulled up for me. Ended up buying that day in which they topped off the gas and detailed the car. Beyond great service in every department! More

Great service , I won’t trust my car to anyone else, outstanding costumer service ,, the video the me mechanic sent to me was very professional outstanding costumer service ,, the video the me mechanic sent to me was very professional More

So far very pleased with Sarasota BMW service department. Tina the service advisor, she has been very helpful and explained my car situation. I appreciate the video that they sent to me during my car inspect Tina the service advisor, she has been very helpful and explained my car situation. I appreciate the video that they sent to me during my car inspection. More

Three years after purchase I am told that my 2017 X1 is not registered for service. Three full years of annual service and then I’m told that. Once my present X3 lease is up you will never see me again! not registered for service. Three full years of annual service and then I’m told that. Once my present X3 lease is up you will never see me again! More

Excellent service by advisor and technician Delivery Excellent service by advisor and technician Delivery came in right time, service advisor let me use discount coupon provided by BMW by email thank y Excellent service by advisor and technician Delivery came in right time, service advisor let me use discount coupon provided by BMW by email thank you More

Derek Thomas got me a same day appointment to replace the battery in my M3. His personal attention took care of the issue quickly and convieniently! battery in my M3. His personal attention took care of the issue quickly and convieniently! More