BMW of Sarasota

Great service! Carlos discussed our service options in detail. The technician texted a video of his inspection of the car while it was on the lift so we could follow Carlos discussed our service options in detail. The technician texted a video of his inspection of the car while it was on the lift so we could follow his progress. More

Oil change Great service and Carlos was very professional and accurate on time. I would recommend carlos and the service department to anyone. Wonderful people Great service and Carlos was very professional and accurate on time. I would recommend carlos and the service department to anyone. Wonderful people and great professional work. More

Excellent service and very knowledgeable staff. The dealership building was very nice and extremely well kept and well-supplied. Everyone was very friendly and helpful. We were provided with lots o The dealership building was very nice and extremely well kept and well-supplied. Everyone was very friendly and helpful. We were provided with lots of information about the car we were considering.. The entire process was smooth and professional. And we love the new car. We would definitely recommend BMW of Sarasota to friends looking for a car. More

Treatment of employees Tiffany was incredible as was the gentleman who checked me in . Always pleasant employees but tough to see the disorganization from upper management Tiffany was incredible as was the gentleman who checked me in . Always pleasant employees but tough to see the disorganization from upper management working the employees to get as many in as they possibly can . I understand that’s the name of the game in business but buying a premium car you shouldn’t feel what you feel at a Toyota dealership . I’ve owned Mercedes and Porsche and don’t feel that vibe from those dealerships . It seems to be the consistent vibe at this dealership. Amazing you get such incredible employees but sad you can’t keep them ! More

Professional Excellent staff,professional and well trained,however give some thought to proper greetings. As a senior citizen,I reject being addressed using my fi Excellent staff,professional and well trained,however give some thought to proper greetings. As a senior citizen,I reject being addressed using my first name,unless I give permission, I give the same respect to all ,believing one should do unto others as you would have them do unto you. James Lassiter,DDS., FACD. More

Purchase of new BMW Raj was extremely professional. He gave no pressure. He understood our needs and directed them for the proper car. He went above the call of duty when Raj was extremely professional. He gave no pressure. He understood our needs and directed them for the proper car. He went above the call of duty when he personally came to our home to drop off some items I had forgotten, I would recommend him o anyone. More

Sincere and professional service! Service was prolonged to fix a recall item that was improperly completed by another BMW service center!! Recall item was corrected and other service Service was prolonged to fix a recall item that was improperly completed by another BMW service center!! Recall item was corrected and other service issues were rescheduled to another appointment time. More

Good service . Carlos was very easy to work with. Straight forward and up front with everything that was going on with my car. I would definitely work with him aga . Carlos was very easy to work with. Straight forward and up front with everything that was going on with my car. I would definitely work with him again. More

Airbag Recall Complete professionalism from start to finish. Very comfortable atmosphere no hassle no gimmicks. We really liked the visual email inspection. We woul Complete professionalism from start to finish. Very comfortable atmosphere no hassle no gimmicks. We really liked the visual email inspection. We would highly recommend BMW of Sarasota More

Great deal on service but long wait This is my 2nd time at BMW of Sarasota taking advantage of oil change specials they do. I have an older BMW, an E39 5 series that I work on myself mos This is my 2nd time at BMW of Sarasota taking advantage of oil change specials they do. I have an older BMW, an E39 5 series that I work on myself mostly. I had two service specialists, Jorge I only chatted with briefly but Carlos I talked to a little more and he seemed really well informed on E39s. The wait was longer than when I had Fernando the previous time I was there, but they had the college football game on TV and a nice array of snacks and drinks including hot tea and comfy leather chairs. I was also impressed that they had a mint 1996 8 series in their showroom along side the 2 series M convertibles and SUVs. More