BMW of Sarasota

Wonderful Staff and Good Experience Overall I had a great experience purchasing my car. I received a very competitive price for my trade. Though they did not come down much on the price of the c I had a great experience purchasing my car. I received a very competitive price for my trade. Though they did not come down much on the price of the car I purchased, their listed price was very fair. My salesperson was great and the finance person was friendly. More

Coolant light comes on after getting it serviced!!! Chose to go the BMW to get an oil change and flush coolant system. After spending 2 hours at the service center, drove home to find the coolant light Chose to go the BMW to get an oil change and flush coolant system. After spending 2 hours at the service center, drove home to find the coolant light was coming on at certain times. After spending another 2 hours the following day driving to BMW and deal with this issue, I was told that it just needed a top off!!! ... yes but it cost me another 2 hours Technician should have ensured the car ran for a few minutes and top off the first time I was there. This is BMW after all A simple oil and coolant change costed me $330 and about 5 hours. More

BMW Repair From ken the porter to Judy Owens the Service Writer I experienced nothing but total professionalism. I would recommend doing business with BMW of Sa From ken the porter to Judy Owens the Service Writer I experienced nothing but total professionalism. I would recommend doing business with BMW of Sarasota and give it the highest possible score for customer satisfaction. More

Service repair was excellent! Derek Thomas provided exceptional customer service. He set up a convenient time for me to bring my car in and had a loaner car available within 15 mi Derek Thomas provided exceptional customer service. He set up a convenient time for me to bring my car in and had a loaner car available within 15 minutes. In addition to the repairs that I brought the car into the shop for, he found a serious issue where my front timing case cover gaskets were leaking. All repairs were done in a very timely manner. Derek is the greatest!!! More

Awesome Buying Experience for my M2 Tatiana helped us during my search for a new sports car. She was knowledgeable about M cars and helped me narrow my focus to the m2. Super happy with Tatiana helped us during my search for a new sports car. She was knowledgeable about M cars and helped me narrow my focus to the m2. Super happy with my choice so far. Definitely recommend shopping here and if you are looking for an M care definitely talk to Tatiana. More

Considerate and timely service I set up my initial one-year service for my new BMW. The scheduling department was very responsive and worked to accommodate my schedule. As it turn I set up my initial one-year service for my new BMW. The scheduling department was very responsive and worked to accommodate my schedule. As it turned out, the adviser I had spoken with was unable to be there, so my appointment was internally transferred to another agent -- avoiding delay and confusion. Service was explained, I was shuttled home (which is nearby) and called when the service was completed -- well within the predicted time. The car did require a software update which eliminated many of my presents; when I raised this concern, the service department offered to set me up with the BMW genius to help with setting these up again. More

Carlos is the best service advisor I've ever had. he did an excellent job in communicating status of my work order. I would've any one else is the best service advisor I've ever had. he did an excellent job in communicating status of my work order. I would've any one else More

Carlos gives me peace of mind! Carlos is always so attentive and thorough right from the moment we sit down to discuss my concerns to the end when he explains what they found and di Carlos is always so attentive and thorough right from the moment we sit down to discuss my concerns to the end when he explains what they found and did. More

Maria's wonderful! I've been working with Maria for a few years. She communicates in timely fashion and takes excellent care of me. Not to mention she's always smiling. I've been working with Maria for a few years. She communicates in timely fashion and takes excellent care of me. Not to mention she's always smiling. And I always leave there knowing my baby has received the utmost in care. More

Super Service Routine maintenance done. Everyone very pleasant and everything done timely! People went out of their way to be sure of our comfort. Very well done!! Routine maintenance done. Everyone very pleasant and everything done timely! People went out of their way to be sure of our comfort. Very well done!! Thanks!! More