BMW of Sarasota

3rd BMW lease from Sarasota since 2013 I always get great customer service from BMW of Sarasota. Since moving back to FL in 2013, I’ve leased 3 vehicles (X3, 328i and X1). They have never I always get great customer service from BMW of Sarasota. Since moving back to FL in 2013, I’ve leased 3 vehicles (X3, 328i and X1). They have never been beat on pricing and everyone is always so friendly. It keeps me coming back! More

Excellent Very helpful and know there products. There staff was kind. They were supporting . They need to detail there vehicles a little better then what they d Very helpful and know there products. There staff was kind. They were supporting . They need to detail there vehicles a little better then what they do but it was ok I am very particular about my vehicle. More

Bad service I purchased new 320I when I drove it tire Pressure was low, I took it back after few days and I was at there for 2 hours I was told it would be fix af I purchased new 320I when I drove it tire Pressure was low, I took it back after few days and I was at there for 2 hours I was told it would be fix after I drives it, and now the problem still hasn’t been fixed, I was told 2 of my tires still low, I don’t have the time to go back. So I think that’s bad service. More

Customer Focused Every employee that I had contact with during my routine service appointment went out of their way to make sure that my experience was the best it c Every employee that I had contact with during my routine service appointment went out of their way to make sure that my experience was the best it could be; from the greeter when I first arrived, to the service representative who brought my car to me when the service was completed. More

Service Carlos is a great CS rep. and is extremely helpful. One thing I did notice, was the service light/ counter was not reset after my oil change. Carlos is a great CS rep. and is extremely helpful. One thing I did notice, was the service light/ counter was not reset after my oil change. More

Maria is great to work with and always extremely helpful and responsive. She even sent me a picture of the wear on two of my tires. is great to work with and always extremely helpful and responsive. She even sent me a picture of the wear on two of my tires. More

Quick and easy Judy made my repair visit quick and easy and the service team was very professional. Love the white glove service from beginning to end of process. Judy made my repair visit quick and easy and the service team was very professional. Love the white glove service from beginning to end of process. More

Exceptional care even for old cars! Fernando is awesome! I received a letter that my ‘02 5-series may need a recall service, and also had them do an oil change. Fernando was able to appl Fernando is awesome! I received a letter that my ‘02 5-series may need a recall service, and also had them do an oil change. Fernando was able to apply a discount to the oil change for a promotion that was actually starting the next week! My car ended up not needing the recall done but they looked over everything and treated me like a valued customer as if I had bought a new car from them. The mechanics even tightened up some stuff from a part I repaired myself recently, free of charge. The whole process took a couple hours and I thoroughly enjoyed my wait there with the swanky setting and complimentary selection of snacks and drinks! Thanks Fernando and the rest of the crew that helped do everything at BMW of Sarasota, I really felt like a valued customer. More

Pretty Awesome Experience, For The 2nd Straight Time! Hi BMW! I am seriously excited about renewing my relationship with the BMW family. I’m finally into the vehicle I really wanted & needed since I’m 6’4 Hi BMW! I am seriously excited about renewing my relationship with the BMW family. I’m finally into the vehicle I really wanted & needed since I’m 6’4” 1/2 and my son is equally as tall. The team I work with in Sarasota FL is pretty awesome and definitely take great care of me. I’m in a 2018 X5 sDrive35i and couldn’t be happier. I’ll cherish this vehicle as I did my 2016 528i. High kudos marks go to NayColle Wright & Jonathan Parker!!! Now, I work at the port where dust, chemicals, fumes, dirt flies all over and I’m looking for some advice. I saw on the internet that new BMW owners get a BMW car cover to protect their prize. I forgot about asking my sales team but thought I’d ask corporate. That would be a admirable gift for owners of such fine machines. I know its in BMW’s and customers best interest to protect the car from the elements. What do you think? Thanks again for anything you can do for my new family member. :) Robert Howard More

Replace tires, convertible top, engine part My service advisor, Lewis was phenomenal. He was just outstanding. He listened attentively and took appropriate action. He advised on costs and we mo My service advisor, Lewis was phenomenal. He was just outstanding. He listened attentively and took appropriate action. He advised on costs and we moved forward. He was extremely pleasant and over the top communicative. He even exceeded normal expectations by getting me a ride home on Uber. Great stuff. More