BMW of Sarasota

Prompt and excellent Seth Rodgers made a stressful situation a breeze, he's awesome and always goes the extra mile. Through all of the vehicles I've owned and all of the s Seth Rodgers made a stressful situation a breeze, he's awesome and always goes the extra mile. Through all of the vehicles I've owned and all of the service departments that I've dealt with in my adult life this has been hands down the best experience. After incurring a limp mode condition in my BMW Seth got me in, diagnosed, and back on the road in 48 hours allowing me to be able to meet my Active Duty military commitments. More

Sandy’ opinion First time here having moved BMW downfrom PA. Service in PA was always excellent and this was every bit as positive an experience. Derek did you prou First time here having moved BMW downfrom PA. Service in PA was always excellent and this was every bit as positive an experience. Derek did you proud. More

Knowledgeable Service Consultant This was my first time meeting Carlos Munoz, and I was pleasantly surprised. He has been with BMW Sarasota for 7 years and has a true mindset of taki This was my first time meeting Carlos Munoz, and I was pleasantly surprised. He has been with BMW Sarasota for 7 years and has a true mindset of taking care of the customer, confirming my warranty coverage and ensuring my service was covered properly. I will feel confident calling him in the future with any questions or issues related to the performance of my car. More

I was in for an airbag recall Your waiting room is exceptional It made the time fly by......very clean ..and .friendly staff ...a far drive from Lake Suzy..great snacks..but had Your waiting room is exceptional It made the time fly by......very clean ..and .friendly staff ...a far drive from Lake Suzy..great snacks..but had to be done More

Excellent maintenance service Maria my service advisor was professional, knowledgable and kept me informed of the progress. The work was done in reasonable amount of time. Good j Maria my service advisor was professional, knowledgable and kept me informed of the progress. The work was done in reasonable amount of time. Good job. More

Jessica was extremely helpful! Everything about my visit was excellent. From the valet, to Jessica, my service advisor, all did as hoped. This was my best visit by far! Everything about my visit was excellent. From the valet, to Jessica, my service advisor, all did as hoped. This was my best visit by far! More

Great Service Department! The staff couldn’t be nicer. I took my BMW in for a couple recalls. I got a loaner car, and my car was done in about 3 hours. The staff couldn’t be nicer. I took my BMW in for a couple recalls. I got a loaner car, and my car was done in about 3 hours. More

Service Very pleased. The car looks like new and runs like new. All the necessary repairs were done as needed and by the time completion was promised. Very pleased. The car looks like new and runs like new. All the necessary repairs were done as needed and by the time completion was promised. More

Excellent and Timely Service My 2014 428 was recently in for service as per BMW recommendations. New tire replacement was in order as the tires were worn dangerously low and showe My 2014 428 was recently in for service as per BMW recommendations. New tire replacement was in order as the tires were worn dangerously low and showed uneven wear. I chose to replace all four Pirelli P 7 tires and have a requisite wheel alignment. My car is now riding much smoother, quieter and again with nimble handling. All work was preformed in timely and efficient manner. I must thank Jessica Caycedo for the excellent advice and smooth transaction in having this work done. More

Passenger airbag recall Quick and thorough service. The only issue was a prolonged drop off. My appointment was not in the system, even though I spoke on the phone with an Quick and thorough service. The only issue was a prolonged drop off. My appointment was not in the system, even though I spoke on the phone with an administrator 4 days prior and I showed up at agreed time. It was resolved reasonably quickly, but all my contact info was wrong in the system and we had to correct, even though I had given my correct number over the phone previously. Auto service was good, administration poor. More