BMW of Sarasota

Excellent experience all around. Nick was knowledgeable, professional and helpful. I would recommend this dealership to anyone. Nick was knowledgeable, professional and helpful. I would recommend this dealership to anyone. More

Great service with sales reps Nick and Ash. Nice people and hard workers. I would highly recommend working with them. Nice people and hard workers. I would highly recommend working with them. More

Derek has always been fantastic. Someone in service removed a bumper guard from my vehicle without consulting me. The guard was expensive and was installed to protect the front bumpe Someone in service removed a bumper guard from my vehicle without consulting me. The guard was expensive and was installed to protect the front bumper from steep driveways and scraping. Either they removed it by pulling it off, or scraped the vehicle so bad it ripped it off. Very disappointed with this. More

The Sales person and BMW Genius were very professional, helpful and friendly. The Sales Manager was very nice as well. Hindsight says that I wished we had a preview of protection plans prior to sitting d helpful and friendly. The Sales Manager was very nice as well. Hindsight says that I wished we had a preview of protection plans prior to sitting down and finalizing the agreement. We love our new vehicle, but I find myself second guessing the decisions that we made. More

The sales and finance personnel were efficient and reliable as was the genius who provided instructions and guidance in connection with the operation of my new vehicle. reliable as was the genius who provided instructions and guidance in connection with the operation of my new vehicle. More

Great dealership! Super professional. Ed Cintron was our sales consultant, highly recommend. Bought a X5 wonderful SUV. Super professional. Ed Cintron was our sales consultant, highly recommend. Bought a X5 wonderful SUV. More

Exceptional customer service from sales to service center. Everyone has a pleasant smile to greet you and prompt attention to your inquiry. Their hight-tech state of the art customer service is highly center. Everyone has a pleasant smile to greet you and prompt attention to your inquiry. Their hight-tech state of the art customer service is highly recommended More

Great service and great a great service advisor, Greg Jones! Thank you for being there and being so helpful! Jones! Thank you for being there and being so helpful! More

They seem to be overwhelmed with the volume of work but are trying their best. Although the tech inspection video was helpful in this case the tech missed an obvious leaking bushing in the front suspension are trying their best. Although the tech inspection video was helpful in this case the tech missed an obvious leaking bushing in the front suspension which requied a second trip to service. A bit disappointed the car would have this type of leak with only 80K miles and of course- way out of warranty. However, considering my recent service experience on a different car at another dealership just down the road from BMW, my experience at BMW was fantastic. More

you do not back resistall yet you sold it which is not a good look in the eyes of the consumer. When I purchased my car brand new your financial department sold me on getting resistall to protect my car whi good look in the eyes of the consumer. When I purchased my car brand new your financial department sold me on getting resistall to protect my car which I paid extra to BMW. Now it’s 4 years later and your leather guy is saying I need a new leather back for the driver side and resistall is not going to cover that and neither is BMW. If you promote and partner with a company to sell their protect and your own leather guy is saying I have a legit claim then as a company you should step in and make it right if Resistall refuses. More