BMW of Sarasota - Service Center

Once again got friendly efficient quick service. Maria in service is very informative and quick to reply. The mechanics are very thorough and the support staff most friendly. in service is very informative and quick to reply. The mechanics are very thorough and the support staff most friendly. More

The service department took very good care of my car. The drop off and pick up was fast and easy. My advisor thoroughly explained my repairs and my car was washed and vacuumed! Excellent Service! The drop off and pick up was fast and easy. My advisor thoroughly explained my repairs and my car was washed and vacuumed! Excellent Service! More

The Usual Top Quality Service Experience Carlos Munoz is a fantastic service advisor. The car is always ready as promised and returned in pristine condition. Great experience at BMW of Carlos Munoz is a fantastic service advisor. The car is always ready as promised and returned in pristine condition. Great experience at BMW of Sarasota!! More

Jonathan Pekar in sales and Tiffany Ferrara in service were excellent to deal with. Both are very very good in customer relations. If I had a business I would definitely like them in the team. were excellent to deal with. Both are very very good in customer relations. If I had a business I would definitely like them in the team. More

all i can say is that i was quoted $1000 over the phone and was charged over $2000 at the end. He said he would play back the recorded conversation and when I called him on it he said he wasn’t working! and was charged over $2000 at the end. He said he would play back the recorded conversation and when I called him on it he said he wasn’t working! Never go back there again! More

Had car in for service, no surprises and work done as promised to perfection. Every aspect of BMW of Sarasota is awesome, great friendly knowledgeable people and make the customer feel important too. promised to perfection. Every aspect of BMW of Sarasota is awesome, great friendly knowledgeable people and make the customer feel important too. Service Mgr Fernando Santori is one of the best I have known and I have owned various BMWs over the last 22 yes. More

Compressor Failure and Replacement Excellent service and workmanship! Derek Thomas and Greg Jones set it up for me. Derek kept me informed regularly with the progress. of my repair, Excellent service and workmanship! Derek Thomas and Greg Jones set it up for me. Derek kept me informed regularly with the progress. of my repair, the mechanic was meticulous with the repair. More

I was extremely impressed with the level of service and personal care and attention I was given by all of the representatives of BMW of Sarasota. personal care and attention I was given by all of the representatives of BMW of Sarasota. More

Excellent job by all. Very professional. On time. Clean and comfortable waiting area. Replacing key fob battery was an extra service I very much appreciate. and comfortable waiting area. Replacing key fob battery was an extra service I very much appreciate. More

Prompt, efficient and thorough. Nice touch from mechanic with video of work being addressed and not addressed. Susan Gaitlan was very professional in answering questions about new cars. with video of work being addressed and not addressed. Susan Gaitlan was very professional in answering questions about new cars. More