BMW of Sarasota - Service Center

Brought in for AC repair. Returned with broken strut. I brought in vehicle in excellent condition (exact words of advisor) except for AC issue. My car was returned to me the next day. Heard rumbling noise I brought in vehicle in excellent condition (exact words of advisor) except for AC issue. My car was returned to me the next day. Heard rumbling noise. Thought they had not put something back together correctly. Brought it back in. Left front strut severely damaged. Service advisor and mechanic accused me of hitting something after I left dealership. I assured them I hit nothing. I would have had to hit something very hard to do such damage. Was promised a call from dealership manager. No call ever. More

Carlos was great! Carlos Munoz is my Service Advisor and was a great help is getting my extended warranty folks to pay for most of my repair. I brought the car in for a Carlos Munoz is my Service Advisor and was a great help is getting my extended warranty folks to pay for most of my repair. I brought the car in for an oil and cabin filter change and it was discovered that I had a valve cover gasket leak as well as an oil pan gasket leak. I got him the info on the extended warranty and the bottom line was that the final cost to me was 1/3 of the total. Great job Carlos and great job by the techs. More

BMW of Sarasota will always be my service center I am a very demanding client who requires a solid repair in a short time frame and BMW of Sarasota always delivers. Maria and Fernando are keepers. I am a very demanding client who requires a solid repair in a short time frame and BMW of Sarasota always delivers. Maria and Fernando are keepers. More

Great service Everyone is always professional and courteous. I would never get my serviced anywhere else. I’ve purchased two cars here. The entire dealership is top Everyone is always professional and courteous. I would never get my serviced anywhere else. I’ve purchased two cars here. The entire dealership is top notch. More

Perfection Roadside service was incredibly prompt. My service technician Carlos contacted me immediately upon the car’s delivery, analyzed the situation and kept Roadside service was incredibly prompt. My service technician Carlos contacted me immediately upon the car’s delivery, analyzed the situation and kept me informed every step of the way. More

Fernando is my favorite! Fernando always takes top notch care of me and always makes my time at BMW enjoyable. Emilo checkers in with me and they both make me feel more like f Fernando always takes top notch care of me and always makes my time at BMW enjoyable. Emilo checkers in with me and they both make me feel more like family vs a client. More

Replacement of intake tube Auto was repaired in less than one day. Came back washed and vacuumed. Derek is very friendly and experienced. I like that he gives updates via tex Auto was repaired in less than one day. Came back washed and vacuumed. Derek is very friendly and experienced. I like that he gives updates via text messaging so I can plan when to pick up my vehicle. More

Always Exceeds Expectations Great Service!!! Jessica always takes care of me and my vehicle. I appreciate the quick turn around and fast and easy rental service from Hertz Great Service!!! Jessica always takes care of me and my vehicle. I appreciate the quick turn around and fast and easy rental service from Hertz More

Recent Service Brought my car in for some routine maintenance recently and was very pleased. My service rep Fernando was very helpful. Some additional items that nee Brought my car in for some routine maintenance recently and was very pleased. My service rep Fernando was very helpful. Some additional items that needed attention were identified and fixed, all the same day. More

Superior customer service Carlos always goes above and beyond with customer service. He keeps you informed during your repair and explains the issues along the way. Thank you f Carlos always goes above and beyond with customer service. He keeps you informed during your repair and explains the issues along the way. Thank you for your service More