BMW of Sarasota - Service Center

60,000 mile service plus front brake work Worked with my service advisor, Carlos Munoz, who was patient, informative, knowledgeable, and very pleasant/easy to deal with. He has a mechanic's ba Worked with my service advisor, Carlos Munoz, who was patient, informative, knowledgeable, and very pleasant/easy to deal with. He has a mechanic's background, not sales, so Carlos understands the inner workings of a car and can share that with his customers. I was very pleased with my interactions with Carlos on this visit. More

courtiest and prompt. Maria is always doing her best.. She always makes you feel like you are the most important customer for BMW. My wife and I are so happy she is han Maria is always doing her best.. She always makes you feel like you are the most important customer for BMW. My wife and I are so happy she is handling our account. More

Great Service Maria and the service team are awesome! They have always gone over and above to make certain we have a great experience - we drive past 3 other deale Maria and the service team are awesome! They have always gone over and above to make certain we have a great experience - we drive past 3 other dealerships to get to them. More

Derek was great as ususal and made a wonderful impression Derek was procided excellent and insightfu input, advice, suggestions and options to help me identify the car’s issue and to move towards a solution t Derek was procided excellent and insightfu input, advice, suggestions and options to help me identify the car’s issue and to move towards a solution that was good. More

Great customer service! Derek was great! He went out of his way to make sure we were taken care of and made sure we had a great experience. Derek was great! He went out of his way to make sure we were taken care of and made sure we had a great experience. More

Service day Fernando and the whole service team were a pressure to work with, the associates whom I worked with in the past before age no longer there but he was Fernando and the whole service team were a pressure to work with, the associates whom I worked with in the past before age no longer there but he was able to bridge that transition to a new associate easily. More

Derek is the BEST! Everything about my service was excellent. Have me in and out and a car loaner ready for me! Derek is always a pleasure to work with and he is a mai Everything about my service was excellent. Have me in and out and a car loaner ready for me! Derek is always a pleasure to work with and he is a main reason why i always come back for my service. He makes it EASY More

Review Service was very efficient. Carlos was very helpful. Repairs were unexpected and more expensive than I anticipated; however, the car Just have over Service was very efficient. Carlos was very helpful. Repairs were unexpected and more expensive than I anticipated; however, the car Just have over 100,000 miles on it. Expense will be worth it to continue to drive for another hundred thousand miles. More

Overall a fine experience. My BMW was taken in on time and very quickly. Service advisor met with me within 10 mins and explained the services my car would receive. The car was My BMW was taken in on time and very quickly. Service advisor met with me within 10 mins and explained the services my car would receive. The car was fisnihed on time as promised and I was delivered a clean car, ready for and waiting. The interior was cleaned as well. An excellent job all around. More

Recent Service I had a recent service appointment with Fernando as my service advisor. Everything went very smoothly. Fernando is an excellent advisor, is customer s I had a recent service appointment with Fernando as my service advisor. Everything went very smoothly. Fernando is an excellent advisor, is customer service focused and very knowledgeable. Thank you. More