13,085 Reviews of BMW of Sarasota - Service Center
Great Service The service department was excellent. The found a problem with my Vehicle at the last oil change and they set up and got it fixed in a timely manner. The service department was excellent. The found a problem with my Vehicle at the last oil change and they set up and got it fixed in a timely manner. More
Great experience / very efficient The appointment was very organized and efficient. The staff was professional and helpful. It could not have gone any more smooth. This dealership i The appointment was very organized and efficient. The staff was professional and helpful. It could not have gone any more smooth. This dealership is always a pleasure to work with from service to sales to management. More
Really did a good job This was a very different experience from the past two times I have used the service department. I was more than pleased. The staff there is ALWAYS h This was a very different experience from the past two times I have used the service department. I was more than pleased. The staff there is ALWAYS helpful and caring, the service repair has been a little off in the past but this time they ordered my parts and stayed on everything that need to be done. More
Excellent service Derek was very pleasant, helpful and to the point. He went out of his way to make sure that I was completely satisfied. I also want to add that I had Derek was very pleasant, helpful and to the point. He went out of his way to make sure that I was completely satisfied. I also want to add that I had submitted an e-mail to the dealership to set up an appointment but I did not receive a response from the dealership. (This has nothing to do with Derek). More
Great service Great service. My service issue was unexpected and your operator put me immediately in contact with Derek Thomas. Derek was very responsive and very Great service. My service issue was unexpected and your operator put me immediately in contact with Derek Thomas. Derek was very responsive and very helpful. thank you. More
Good Experience The service folks got me in on short notice due to some concerns from the dashboard and Derek Thomas got me in and out in less time than expected, and The service folks got me in on short notice due to some concerns from the dashboard and Derek Thomas got me in and out in less time than expected, and with a clean bill of health for my vehicle. More
Greg Jones is fabulous, courteous and very helpful. Dealership and staff very kind and helpful. Greg Jones always helpful and very up to date on what our vehicle needs. Makes sure we are taken care of a Dealership and staff very kind and helpful. Greg Jones always helpful and very up to date on what our vehicle needs. Makes sure we are taken care of and always makes time to talk to us and explain repairs needed. The best we have ever worked with. We trust his judgement. More
Always excellent Took in car with engine fault problem. Got an immediate appointment. Got loaner since issue would require over night diagnostics Repair corrected and Took in car with engine fault problem. Got an immediate appointment. Got loaner since issue would require over night diagnostics Repair corrected and promptly notified. More
Helpful knowledgeable and courteous Jessica has been my service consultant for a number of years now. She is always helpful, knowledgeable about my car, on schedule, and pleasant to work Jessica has been my service consultant for a number of years now. She is always helpful, knowledgeable about my car, on schedule, and pleasant to work with. Thank you. More
Satisfaction You are on top of schedules & on time service was very good your waiting area is comfortable with good snacks I was overall pleased with the service You are on top of schedules & on time service was very good your waiting area is comfortable with good snacks I was overall pleased with the service More