BMW of Sarasota - Service Center

First visit and will be back From the moment I pulled in and was greeted at my car I felt at home. I went in to have the dealer look at my bluetooth connectivity and once they sho From the moment I pulled in and was greeted at my car I felt at home. I went in to have the dealer look at my bluetooth connectivity and once they showed me the settings they recommended a 4 wheel alignment. They did the work quickly while I waited. Maria was outstanding in her communication skills and getting the genius to come and set a couple of other things on the radio for me. More

1998 528i repair Extremely disappointed to get into car after spending almost blue book value for maintenance and the check engine light is on??? Technicians rarely f Extremely disappointed to get into car after spending almost blue book value for maintenance and the check engine light is on??? Technicians rarely finish any repairs in original estimated time. My new seat motor makes noises a new one should not? Carlos Munoz in service is the ultimate professional! More

Initial contact with BMW was frustrating.Service was great. The reception desk either did not answer after a few calls I was put thru to service. Call was dropped. On my next Call Tiffany got things moving to The reception desk either did not answer after a few calls I was put thru to service. Call was dropped. On my next Call Tiffany got things moving to the right people. More

Recall Service I was pleased with the service from Jessica. I was also happy that a rental car was provided since the service took the entire day. I was pleased with the service from Jessica. I was also happy that a rental car was provided since the service took the entire day. More

Only an air bag First rate service from the drive in to the pickup. Very professional service agent Maria. Provided clear and concise info on my car's condition and First rate service from the drive in to the pickup. Very professional service agent Maria. Provided clear and concise info on my car's condition and recommendations if I chose to do the work now. The car wash is a nice touch More

Service The most reliable and professional services division ever experienced. Upon arrival, from the gate keeper, to the folks at the sales and service count The most reliable and professional services division ever experienced. Upon arrival, from the gate keeper, to the folks at the sales and service counter to Maria and Greg . . . More

Oil change service My rep was Valentina, she kept me up to date on the progress of when I should expect my car to be finished and ready. She was very professional and co My rep was Valentina, she kept me up to date on the progress of when I should expect my car to be finished and ready. She was very professional and courteous and made sure that my car got washed and vacuumed out as requested. I was very pleased with everything. More

Positive Experience They listened to my issues and engaged me to assist to replicate. Kept me updated along the way and work was completed in the time frame given. They listened to my issues and engaged me to assist to replicate. Kept me updated along the way and work was completed in the time frame given. More

Recent visit I received friendly and efficient service during my recent visit. From the time I arrived until I left, everyone was polite and thorough. I was very p I received friendly and efficient service during my recent visit. From the time I arrived until I left, everyone was polite and thorough. I was very pleased with my visit, as usual. More

Recall I wait almost 45 minutes in the lounge before the service person came! Definitely o long!! have to talk with 2 persons before Derek came I wait almost 45 minutes in the lounge before the service person came! Definitely o long!! have to talk with 2 persons before Derek came More