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BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,085 Reviews

13,085 Reviews of BMW of Sarasota - Service Center

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February 07, 2019

Great Service The service department was excellent. The found a problem with my Vehicle at the last oil change and they set up and got it fixed in a timely manner. More

by STRETCHINGUSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
Feb 12, 2019 -

BMW of Sarasota responded

Thank you so much for your full five stars!

February 07, 2019

Great experience / very efficient The appointment was very organized and efficient. The staff was professional and helpful. It could not have gone any more smooth. This dealership i More

by CHARLESRODRIGUEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilio Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Humbert Cazaubon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naycolle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Cintron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Chestnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2019 -

BMW of Sarasota responded

Charles, thank you so much for your excellent review!

February 07, 2019

Really did a good job This was a very different experience from the past two times I have used the service department. I was more than pleased. The staff there is ALWAYS h More

by UNIMOMMER2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Valentina and Carlos
Feb 12, 2019 -

BMW of Sarasota responded

Thanks for allowing us to earn your business and for your fantastic review!

February 07, 2019

Excellent service Derek was very pleasant, helpful and to the point. He went out of his way to make sure that I was completely satisfied. I also want to add that I had More

by TRINBAGO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

BMW of Sarasota responded

We're sorry about the lapse in communication on our part and the with returning your email. We're happy to hear that besides that hiccup, you had a great visit with us.

February 07, 2019

Great service Great service. My service issue was unexpected and your operator put me immediately in contact with Derek Thomas. Derek was very responsive and very More

by 1212CENTERPLACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

BMW of Sarasota responded

We're glad to hear that Derek made your visit pleasant and stress-free. Thanks for your five stars!

February 07, 2019

Good Experience The service folks got me in on short notice due to some concerns from the dashboard and Derek Thomas got me in and out in less time than expected, and More

by hbh12
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

BMW of Sarasota responded

We're glad to hear you had a wonderful service visit with us. Thank you!

February 07, 2019

Greg Jones is fabulous, courteous and very helpful. Dealership and staff very kind and helpful. Greg Jones always helpful and very up to date on what our vehicle needs. Makes sure we are taken care of a More

by MJDERR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

BMW of Sarasota responded

Thank you for the fantastic review! We appreciate it!

February 07, 2019

Always excellent Took in car with engine fault problem. Got an immediate appointment. Got loaner since issue would require over night diagnostics Repair corrected and More

by KEITHRBADGLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

BMW of Sarasota responded

Thanks for the awesome review, Keith!

February 06, 2019

Helpful knowledgeable and courteous Jessica has been my service consultant for a number of years now. She is always helpful, knowledgeable about my car, on schedule, and pleasant to work More

by Ron L
Recommend Dealer
Yes
Employees Worked With
Jessica Caycedo
Feb 06, 2019 -

BMW of Sarasota responded

Thanks, Ron, for the awesome review!

February 06, 2019

Satisfaction You are on top of schedules & on time service was very good your waiting area is comfortable with good snacks I was overall pleased with the service More

by TCJAMES61
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Seth
Feb 07, 2019 -

BMW of Sarasota responded

Thanks for the great review!

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