BMW of Sarasota - Service Center

Exceptional Service I have owed over a dozen BMWs services by BMW dealers in 4 states. The personal, professional service provided by Ms.Valentina Lizardi was excellent I have owed over a dozen BMWs services by BMW dealers in 4 states. The personal, professional service provided by Ms.Valentina Lizardi was excellent More

Top Notch Customer Service I was there on a Sunday & service was prompt & really accommodated me!! Awesome experience & Fernando really helped by providing a loaner car so I cou I was there on a Sunday & service was prompt & really accommodated me!! Awesome experience & Fernando really helped by providing a loaner car so I could finish errands More

Routine maintenance, AC check Excellent service. Lewis was prompt, knowledgeable and kept me informed. Very enjoyable waiting area. Appointment made on one through Naycolles assi Excellent service. Lewis was prompt, knowledgeable and kept me informed. Very enjoyable waiting area. Appointment made on one through Naycolles assistance. All seemless and efficient. More

service Everytime we go to BMW Sarasota Carlos makes sure that we are well-taken care of. Everything we needed for our car were done with excellent service. S Everytime we go to BMW Sarasota Carlos makes sure that we are well-taken care of. Everything we needed for our car were done with excellent service. Susan was also very helpful to us & they are both very kind people. More

This time was the best experience so far I've had mixed feelings about this BMW dealership--I've had trouble making an appointment, or them calling me back. Even confusion and long waits at t I've had mixed feelings about this BMW dealership--I've had trouble making an appointment, or them calling me back. Even confusion and long waits at the actual appointment. This time it went much smoother. They called me back and got the appointment set up much more easily than in the past. Also, the actual experience there went a lot better. They finished my car fast and the service agent that helped me was really nice to work with and made the experience smooth. I left with more confidence about coming back in the future instead of dreading it. More

Great service The service department was well organized and welcoming. Maria was excellent and met all my expectations. I especially appreciated the technicians det The service department was well organized and welcoming. Maria was excellent and met all my expectations. I especially appreciated the technicians detecting a possible problem with the I-drive. More

My X 4 need tires and alignment. My service, Derek, scheduled the required service, got an excellent price on new tires and had the work completed on time and the car ready, washed on My service, Derek, scheduled the required service, got an excellent price on new tires and had the work completed on time and the car ready, washed on time. More

Derek my service manager was a gem! So always professional. Shop for your BMW in Sarasota and ask for Derek as your service manager- no mistakes here... he is the real deal. Meet him once and you will know why Shop for your BMW in Sarasota and ask for Derek as your service manager- no mistakes here... he is the real deal. Meet him once and you will know why he is so outstanding. More

First service on 2017 BMW 320i Very efficient. Made an appointment for 2 pm... Greeted quickly, personal service rep Seth reviewed what was needed... Annual service, vehicle has o Very efficient. Made an appointment for 2 pm... Greeted quickly, personal service rep Seth reviewed what was needed... Annual service, vehicle has only 5200 miles... Uber took me to local Massage Envy, perfect! Uber took me back, car ready, good to go! Very positive experience... Great job! More

First class service by Carlos. Carlos saved me after waiting 45 minutes for Fernando to return. Carlos provided great service and even got me out early. Never did see Fernando agai Carlos saved me after waiting 45 minutes for Fernando to return. Carlos provided great service and even got me out early. Never did see Fernando again. More