13,130 Reviews of BMW of Sarasota - Service Center
Took us same day as had flat tire and they found a nail in a second as well. Was appreciative of the same day service. in a second as well. Was appreciative of the same day service. More
Great customer service skills. Came into service with a flat tire and Cameron was able to get it fixed and us on the road again to 2 hours. Came into service with a flat tire and Cameron was able to get it fixed and us on the road again to 2 hours. More
Outstanding service and high quality of mechanical work. The service advisor was knowledgeable and very helpful. The service advisor was knowledgeable and very helpful. More
The staff was very friendly and kept me well informed of any issues they encountered. Service was completed in a very timely manner and I would recommend the dealership to my friends and associates. any issues they encountered. Service was completed in a very timely manner and I would recommend the dealership to my friends and associates. More
I've had a problem with my 430 coupe air conditioning. The Genius thought it was a setting I've worked with them 3 times with no good results. I made an appointment and the tec said that my car has nothin The Genius thought it was a setting I've worked with them 3 times with no good results. I made an appointment and the tec said that my car has nothing wrong when they looked at it. My Advisor drove the car to me and he could see there was a problem. The dealership now has my car that isn't even a year old and BMW corporate has to tell them what to do. Meanwhile, the dealership got me a rental car which is a Chevy Malibu which was full of bird poop on the car. This isn't what I expected from BMW. This is my first BMW, I switched over from Lexus, and so far, I'm very disappointed. More
This was the first time servicing my X5 here and Cameron was extremely helpful and courteous. He made sure the problem was addressed. I look forward to the next service. Thank you. was extremely helpful and courteous. He made sure the problem was addressed. I look forward to the next service. Thank you. More
Exceptional clean The people there are very knowledgeable and friendly everyone appears to know what they’re doing and they don’t mind doing it. Thank you. and friendly everyone appears to know what they’re doing and they don’t mind doing it. Thank you. More
⭐️⭐️⭐️⭐️⭐️ Amazing Service Beyond Expectations! I recently had maintenance done on my Mini Cooper at BMW of Sarasota, and I can’t say enough about the outstanding experience. They not only offer I recently had maintenance done on my Mini Cooper at BMW of Sarasota, and I can’t say enough about the outstanding experience. They not only offered me a great price on multiple repairs but went above and beyond in every way. They made sure I had a loaner car while mine was being worked on, and when I got a flat tire in the loaner, they took care of it right away, hassle-free! Emilio, Jasmine and Ken were incredible throughout the whole process. They kept me informed every step of the way and made me feel valued as a customer. It was truly service beyond what I'm used to. Thanks to them, I’ll be a loyal, returning customer. Highly recommend BMW of Sarasota for anyone who wants exceptional service and peace of mind with their vehicle! More