BMW of Sarasota - Service Center

I'm very pleased with Carlos Munoz. He is my service advisor, and always provide excellent service. He is my service advisor, and always provide excellent service. More

Cameron was excellent - car was ready exactly when he said it would be very satisfied said it would be very satisfied More

Lucy is the best representative you could have for professionalism and caring. She gives new definition to customer service. professionalism and caring. She gives new definition to customer service. More

They had great service Quickly got me out of there and car ready when promised car ready when promised More

BMW of Sarasota has the best customer service in the US! Thank you Cameron for taking care of our BMW's! Thank you Cameron for taking care of our BMW's! More

They diagnosed my issues with the battery and the idiot lights and recalibrated everything quickly and got the car back on the same day. The service agent (Cameron) was professional and thorough. lights and recalibrated everything quickly and got the car back on the same day. The service agent (Cameron) was professional and thorough. More

The entire experience was very pleasant and Lucy is excellent! Getting a loaner was also an unexpected bonus. excellent! Getting a loaner was also an unexpected bonus. More

My service advisor was great and they fixed up my car and even vacuumed it! even vacuumed it! More

The Tech was very thorough and found the source of my throttle problem the day after dropping off my 97 Z3. All of the personnel were extremely helpful and I was able to pick my Z3 on Tuesday morning. throttle problem the day after dropping off my 97 Z3. All of the personnel were extremely helpful and I was able to pick my Z3 on Tuesday morning. Considering that a Tampa Jaguar dealer refused to do a complete fluids flush on my 20K mile '99 XK8 because it was over 10 years old, I find it refreshing that BMW of Sarasota would service my low mile 27 year old Z3. A Big Shout Out to the staff!! More

The greeter when I dropped off the car was Mark Everett. He did not acknowledge me right away or even say good morning. He may have been having a bad morning but his customer service set the tone of this vi He did not acknowledge me right away or even say good morning. He may have been having a bad morning but his customer service set the tone of this visit. My service associate was great. More