13,085 Reviews of BMW of Sarasota - Service Center
Carlos was very knowledgeable and able to explain the alternatives available to service my vehicle. I am very pleased with the outcome. alternatives available to service my vehicle. I am very pleased with the outcome. More
Had a great experience when others had failed me. The service department was knowledgeable and kind and took great care of me. The service department was knowledgeable and kind and took great care of me. More
Our service advisor was Lucy. She was absolutely amazing! She was friendly, helpful, and kept us informed throughout the entire process. She was a pleasure to work. She was absolutely amazing! She was friendly, helpful, and kept us informed throughout the entire process. She was a pleasure to work. More
I would not take our BMWs anywhere else. Sales and service are both very good! Sales and service are both very good! More
Lucy really help me out. They waited for me to get a different car battery. I also was able to get a rental car for that afternoon at no cost and the second time over there a They waited for me to get a different car battery. I also was able to get a rental car for that afternoon at no cost and the second time over there and Uber over to the nail salon not far away made it all much more productive thank you Lucy. More
Cameron is attentive, knowledgeable, and communicates well - great service advisor! The dealership has automated check in at a kiosk, and before you know it they send you a “walk-around” video of your ca well - great service advisor! The dealership has automated check in at a kiosk, and before you know it they send you a “walk-around” video of your car by a tech. Great service, waiting area is very comfortable. More
Very good customer service, we like how they send videos and text us it makes it very convenient and they always answer quick and take care of us so glad we bought our daughters car from them. and text us it makes it very convenient and they always answer quick and take care of us so glad we bought our daughters car from them. More
As always , BMW Sarasota always took care of their customers as its best . We can count on giving an excellent service to their customer . I’m a happy and satisfied one . Thank you ! customers as its best . We can count on giving an excellent service to their customer . I’m a happy and satisfied one . Thank you ! More
Excellent service. I called in the early evening and Cindy was great arranging an immediate appointment for my emergency and she made sure to reserve the necessary part I called in the early evening and Cindy was great arranging an immediate appointment for my emergency and she made sure to reserve the necessary part. I went to the appointment the next morning and everything was handled professionally. Also, I’d like to give a shout out to Josh Cash for all his help. More