BMW of Sarasota - Service Center

Great as always. Glad I have Josh as my representative. Thorough and always fair. Thanks Glad I have Josh as my representative. Thorough and always fair. Thanks More

It always feels like Family when I visit . The staff is great and I have a seamless experience in Service. Great Atmosphere in the waiting area.. Coffee and food is my vibe. Well Done ! The staff is great and I have a seamless experience in Service. Great Atmosphere in the waiting area.. Coffee and food is my vibe. Well Done ! More

Brooke is always very helpful, professional and attentive. She makes the service process easy and comfortable. attentive. She makes the service process easy and comfortable. More

Lucy helped me out so much ! ! Was my first time at bmw and she helped me during my appointment with car service . ! Was my first time at bmw and she helped me during my appointment with car service . More

Carlos is amazing. Took the car in with an issue of rough starting at gas station after filling up tank. I was given a rental and the car was promised the next day. Took the car in with an issue of rough starting at gas station after filling up tank. I was given a rental and the car was promised the next day. Well, I had forgotten the Mrs had planned a road trip with our daughters and needed to leave early the next day. I updated Carlos of the situation and headed back down to pick up car and we’d try another day. A few minutes after I arrived, Carlos greeted me in the waiting area to tell me the car was fixed already! Turns out his detailed notes about it only happening at gas station gave your tech a good head start on where the issue would be. Carlos got us on the road that very day and I’m not sleeping on the couch this week! More

I was very pleased with the customer service I received from Lucy. Always had clear communication and never pressured to do anything. Your facility is definitely top notch from Lucy. Always had clear communication and never pressured to do anything. Your facility is definitely top notch More

My advisor Josh was very helpful and professional in getting my car serviced. Oil change, inspection and wash. getting my car serviced. Oil change, inspection and wash. More

Always a very dependable service experience with Derek Thomas and BMW Sarasota. All work done professionally and on time. Thomas and BMW Sarasota. All work done professionally and on time. More

I purchased a car here, but won’t recommend that. The service department is great though! The service department is great though! More

Dealer services is nice. Had an issue with a part that delayed completion a few days Had an issue with a part that delayed completion a few days More