BMW of Sarasota - Service Center

The worst customer service! Brought my car to be checked for problems with the cooling system that was supposed to be repaired 3 months ago and paid . Now the system still has p Brought my car to be checked for problems with the cooling system that was supposed to be repaired 3 months ago and paid . Now the system still has problems similar to the original. Chong The manager didn’t even want to talk to me , ignored my concerns for possible mis diagnosis of the problem the first time and declined to help with commitment for warranty on a recently repaired by his department system. I have been a loyal customer of BMW Sarasota for 3 years. NOT ANYMORE.! Would not recommend and would not advise to bring your car there for service! Overinflated prices for labor and no honesty and no commitment to previously performed work. So many more honest places in the are. Stay away from service center BMW Sarasota . More

Joshua is probably the best service advisor I’ve ever had. He makes you feel like family, never tries to force charges on you, and is highly knowledgable. He makes the whole process feel easy. had. He makes you feel like family, never tries to force charges on you, and is highly knowledgable. He makes the whole process feel easy. More

Service at Sarasota does a great job highly recommended. Take care of you and work with you. Take care of you and work with you. More

BMW of Sarasota was top notch. The service was excellent. Highly recommend to all people looking to purchase a new vehicle. The service was excellent. Highly recommend to all people looking to purchase a new vehicle. More

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My service manager had to co ordinate a difficult repair and replacement of a small body front end headlight washer part . .. He had to co ordinate the repair with an offsite painter , bad weather and repai and replacement of a small body front end headlight washer part . .. He had to co ordinate the repair with an offsite painter , bad weather and repainting to maintain high quality results . I am happy with the final results . Thankyou. Bob Curry. BMW X-3 owner .. More

Derek and BMW are very good at what they do and solicitous of their customers time. solicitous of their customers time. More

Since Lucy has been my rep, my service calls have been noting less than exceptional . noting less than exceptional . More

Greg, my service manager was great. He did a great job of communicating and demonstrating authenticity in our interactions. As a CX executive, I appreciate his efforts! He did a great job of communicating and demonstrating authenticity in our interactions. As a CX executive, I appreciate his efforts! More

Derek is always polite, respectful, detail oriented, and aware of the world around him. He’s a great asset to BMW. aware of the world around him. He’s a great asset to BMW. More