BMW of Sarasota - Service Center

Great service. Friendly and knowledgeable service representative. Smooth transaction with car rental service. Service technician did timely maintenance and keep me Friendly and knowledgeable service representative. Smooth transaction with car rental service. Service technician did timely maintenance and keep me updated on the status. More

I’m happy with the car deal. Jonatan was really helpful, this is my 3rd BMW Thanks Jonatan was really helpful, this is my 3rd BMW Thanks More

Brook is an outstanding Service Manager. Made great effort to ensure my service was appropriate. Made great effort to ensure my service was appropriate. More

As always, our servicing experience was most pleasant. We have a comfortable place to wait while Carlos Worked his magic. We Thank that whole crew for their patience and effort in servicing us. Great job We have a comfortable place to wait while Carlos Worked his magic. We Thank that whole crew for their patience and effort in servicing us. Great job. More

Brooke was the absolute best advisor I've worked with at any dealership and I've been to many over the years. Responsive, comprehensive in approach, was quick with loaner vehicle and check out process, etc. any dealership and I've been to many over the years. Responsive, comprehensive in approach, was quick with loaner vehicle and check out process, etc. More

Carlos is the absolute best at BMW customer service area. He came through for us after we had an emergency on my car with a front right tire went flat and it would not hold air. He checked the stock they had He came through for us after we had an emergency on my car with a front right tire went flat and it would not hold air. He checked the stock they had a tire in stock so my husband took the tire in, since we could not drive the car on a flat tire, it was too far. The service department got the tire on the wheel immediately and my husband was there less than an hour and was able to get it home in time for where we need to go. Thank you BMW and thank you soo much Carlos!! Y'all are the absolute best! More

Greg took care of my oil change and service definitely recommend servicing your vehicle at BMW of Sarasota recommend servicing your vehicle at BMW of Sarasota More

Batteries don't live long in FL so I needed a replacement. Perhaps because my vehicle is not very new it was on back order and took awhile to arrive. Once it had the service could proceed and was replacement. Perhaps because my vehicle is not very new it was on back order and took awhile to arrive. Once it had the service could proceed and was fast and very good. More

Wonderful work & great communication. Maria is very professional, bravo! Its my 1st time working w her since I moved frm NC & Ill be back 🫶🏻 Maria is very professional, bravo! Its my 1st time working w her since I moved frm NC & Ill be back 🫶🏻 More

This was my second trip for the same problem the Tech forgot to fully check the cause of the issue and missed a step forgot to fully check the cause of the issue and missed a step More