BMW of Sarasota - Service Center

Was my first time there and was very pleased with my surface rep Rafael and the service that was done. surface rep Rafael and the service that was done. More

Brooke was great in expediting approval from the tire warranty company and then getting the BMW service team to replace my flat tire. warranty company and then getting the BMW service team to replace my flat tire. More

Great service. ..fast and thorough. Josh was great as usual. I was in and out quicker then I expected which is always nice. Thanks and have a great day! ..fast and thorough. Josh was great as usual. I was in and out quicker then I expected which is always nice. Thanks and have a great day! More

Prompt service and excellent service. Got nice loaner and liked inspection video. Recommend highly to colleagues Got nice loaner and liked inspection video. Recommend highly to colleagues More

The dealer ship takes care of all of my problems when I bring my car in and makes sure that everything gets done correctly bring my car in and makes sure that everything gets done correctly More

I liked the overall experience and employees everyone was courteous and professional. They serviced our car well. courteous and professional. They serviced our car well. More

BMW of Sarasota will always be my “Go To”! Starts with Emilio the GM and cascades through the entire organization!! Starts with Emilio the GM and cascades through the entire organization!! More

My experience with BMW, has confirmed them as the end all be all of dealerships- they should be leveraged as a model for all others. The customer experience is genuinely tailored to each and every individual be all of dealerships- they should be leveraged as a model for all others. The customer experience is genuinely tailored to each and every individual that walks through their doors, my needs have never not been met- yet always exceeded my expectations. Emilio and Chong go Above & Beyond and they deserve formal recognition. More

I had the pleasure of working with Brooke as my service advisor at BMW. She was exceptional in her professionalism, communication, and attention to detail. Brooke took the time to explain everything clearl advisor at BMW. She was exceptional in her professionalism, communication, and attention to detail. Brooke took the time to explain everything clearly and thoroughly, making sure I understood every aspect of the service. She also helped me navigate my 3-year oil change package, ensuring I got the most value out of it. Her expertise and kindness made the experience truly positive. One suggestion for improvement: double-checking the technician's recommendations, as I had a discrepancy with a battery replacement suggestion that was not entirely necessary. Nonetheless, Brooke's excellent service made up for it, and I appreciate her dedication to ensuring customer satisfaction. More

Brooke was a fantastic service advisor. They got me in same-day diagnose issue and we’re kind enough to replace the TMS Sensor without charge since I had just been in and had four new tires They got me in same-day diagnose issue and we’re kind enough to replace the TMS Sensor without charge since I had just been in and had four new tires put on. They communicate well. More