BMW of Sarasota - Service Center

Josh is a great asset to your organization , unfortunately my car was returned with additional greasy hand prints in addition to the initial ones. Work performed was done in a timely manner and unfortunately my car was returned with additional greasy hand prints in addition to the initial ones. Work performed was done in a timely manner and properly. More

Service was good. People were competent . Can’t wait till next time later. Cash was excellent People were competent . Can’t wait till next time later. Cash was excellent More

Derek is always prepared and his estimates are realistic. Never any surprises or additional waste. Never any surprises or additional waste. More

BMW of Sarasota was very accommodating and able to get us in ahead of an already scheduled appointment before a significant trip north. Cameron was wonderful, understood the issues and was clear about what m in ahead of an already scheduled appointment before a significant trip north. Cameron was wonderful, understood the issues and was clear about what my vehicle needed. Great experience! More

Would not use this Dealership for service in the future. Wasted a morning just to be told the dealer would not stand behind their work. The original repair was not done properly, I notified the service advi Wasted a morning just to be told the dealer would not stand behind their work. The original repair was not done properly, I notified the service advisor the next day and he said just schedule an appointment when it’s convenient and they would take care of it. I arrived on time for my 9:30 appointment but waited almost 2 hours to have the service advisor ask what I wanted done and then be told they will charge me for the repair Looking for a new place to service my BMW More

My experience for my oil change was great. My service manager Greg Jones is the greatest. Very understanding and compassionate. My service manager Greg Jones is the greatest. Very understanding and compassionate. More

Muy buena atención al cliente, excelente trato e información por parte de Nathalie Reyes, quien en todo momento fue muy profesional en todo lo referente a mi vehiculo BMW. información por parte de Nathalie Reyes, quien en todo momento fue muy profesional en todo lo referente a mi vehiculo BMW. More

Excellent experience! Eager to begin our relationship with you!! Rafael treated me like “family”! THANKYOU! Eager to begin our relationship with you!! Rafael treated me like “family”! THANKYOU! More

Osman is truly a GENIUS! !! He gave me a tutorial on advanced settings in my new BMW X5 idrive 8.5. He helped me learn the Gesture Control feature as well as Digital Key Plus. !! He gave me a tutorial on advanced settings in my new BMW X5 idrive 8.5. He helped me learn the Gesture Control feature as well as Digital Key Plus. I always have an enjoyable experience at this dealership! Everyone from the GM, Emilio, my sales representative Rahul, and the awesome genius team, Milan & Oman, makes you feel a part of their BMW FAMILY. ~Kate More

Friendly and thorough. Communication was good and she provided a loaner for me. Would definitely recommend this dealership Communication was good and she provided a loaner for me. Would definitely recommend this dealership More