13,234 Reviews of BMW of Sarasota - Service Center
We didn’t purchase our Z4 from this dealership but you wouldn’t know it by the excellent customer service that GregJones and team provided. Highly recommended this organization. wouldn’t know it by the excellent customer service that GregJones and team provided. Highly recommended this organization. More
It’s BMW all the way! I’ve always enjoyed these cars. Please don’t follow the crowds and remain who you are. I’ve always enjoyed these cars. Please don’t follow the crowds and remain who you are. More
As always Carlos Munoz is always consistent in delivering excellent service. He is a client advocate. Service is always on time, car updates are always in a timely manner. BMW of Sarasota takes care of my ca excellent service. He is a client advocate. Service is always on time, car updates are always in a timely manner. BMW of Sarasota takes care of my car as if it's their own. Highly recommended to friends and family. More
Maria is always a pleasure to work with. Super efficient and knowledgeable and always thorough. A valuable asset to the dealership and their customers. Super efficient and knowledgeable and always thorough. A valuable asset to the dealership and their customers. More
Maria consistently delivers very professional and timely service. Maria is one of the reasons that we come back to BMW time after time. service. Maria is one of the reasons that we come back to BMW time after time. More
Very professional and great to deal with. We will definitely be back when we need anything. We will definitely be back when we need anything. More
Cameron is amazing -- I get so frustrated with this dealership and swear I will never return and some how Cameron's customer service has single handedly has saved my business with this dealership 3 tim dealership and swear I will never return and some how Cameron's customer service has single handedly has saved my business with this dealership 3 times. More people should treat the customer the way he does because of him I will probably give them one more try. More
I am a first time customer and had no prior impressions of this dealership. While I was considering a new car seriously, I had already visited a competing dealership and planned to buy their car. So, I wa of this dealership. While I was considering a new car seriously, I had already visited a competing dealership and planned to buy their car. So, I was only looking a bit more to assure my intent. We visited this dealership on a Saturday and after I left some hours later, I not only bought a new BMW and was also able to trade in my existing car on the spot. During this seamless process I was able to experience informative and constructive sales discussions with Brandon and also with the general manager of sales, Rob. The final purchase agreement was fair and non-contentious. Trading in my car was surprisingly easy given it being a different make. Before I left, I was introduced to my service contact, Brooke, who left no questions unanswered while assuring her availability for service needs going forward. Before I left, another specialist, Milan spent time with me to assure I fully understood the car features and set up relevant connections. Overall, a great experience with every phase of the sales process exemplified by a cohesive and competent team. Highly recommend this dealership. More