BMW of Sarasota - Service Center

Excellent care and attention. Makes it easy to get your car serviced. Staff sets a very high bar for personal attention to quality. Makes it easy to get your car serviced. Staff sets a very high bar for personal attention to quality. More

Excellent service, customer support and transparency in keeping customers informed of the being done, video inspections, and work progress. keeping customers informed of the being done, video inspections, and work progress. More

My service advisor is EXCELLENT! Very detail oriented and communicates well. Addresses all my service needs. Very detail oriented and communicates well. Addresses all my service needs. More

Great staff and excellent service. From setting the appointment, to checking in and getting updates on the work being completed, I felt well talked care of. From setting the appointment, to checking in and getting updates on the work being completed, I felt well talked care of. More

It is always a pleasure working with Carlos. He listens carefully to any concerns and then offers options for addressing them. He operates as a true partner in the maintenance of our car and we He listens carefully to any concerns and then offers options for addressing them. He operates as a true partner in the maintenance of our car and we trust him completely. More

Maria was great. She was very user-friendly and kept me informed on the service process. As far as Sarasota BMW, two things annoy me. First, I am constantly hearing She was very user-friendly and kept me informed on the service process. As far as Sarasota BMW, two things annoy me. First, I am constantly hearing from you ( via emails, texts, and calls) about everything ranging from my latest service (twice per visit) to buying my present car. Second, I don’t like the fact you charge me the credit card fee when my car gets serviced. Seriously. This action seems a bit petty. Your behavior on these matters don’t paint a positive picture. Again, Maria was amazing. My comments have nothing to do with Marie. Thank you for asking for my feedback. More

Osman was great. Fixed my CarPlay fast. He took time to explain it all to me. Fixed my CarPlay fast. He took time to explain it all to me. More

Always so courteous and kind. The cookies are amazing and service is phenomenal. BMW Sarasota is my go to for service with a smile. The cookies are amazing and service is phenomenal. BMW Sarasota is my go to for service with a smile. More

I trust this dealership with my car. They are so clean and very helpful. I do appreciate them getting you an Uber so you don't have to wait. Just wish uber was better. They are so clean and very helpful. I do appreciate them getting you an Uber so you don't have to wait. Just wish uber was better. More

Excellent service on my BMW. Derek is outstanding service advisor. I will continue to recommend Sarasota BMW Derek is outstanding service advisor. I will continue to recommend Sarasota BMW More