BMW of Sarasota - Service Center

The quote I received at check in listed the oil change (primary reason for my visit) but apparently did not include a cost for it in my estimate. Service took much longer than anticipated, costs did not (primary reason for my visit) but apparently did not include a cost for it in my estimate. Service took much longer than anticipated, costs did not match my estimate, and a lot of time was spent trying to up-sell additional services. More

Service was great and all of the people involved were very competent, informed and capable. very competent, informed and capable. More

I’ve brought my car in twice because the air conditioning does not work sufficiently. They have returned it twice, still not working sufficiently. This leads me to believe the X7’s AC system just doesn’t wor does not work sufficiently. They have returned it twice, still not working sufficiently. This leads me to believe the X7’s AC system just doesn’t work properly or they don’t want to replace an expensive part and are kicking the can down the road until the warranty expires. The second time it was returned with a dent in the door that fortunately I noticed immediately. My advisor looked at the intake video and acknowledged the damage and offered a repair which I appreciate. I truly hate to leave a bad review but I am extremely disappointed. I’ve owned BMW’s in the past and have been extremely impressed until now. At this point I believe that the quality of BMW vehicles is not what it used to be and I need to move on from the brand. More

I was kept well informed of the status of my repairs. I wa holy with the overall result. I wa holy with the overall result. More

Seamless. X x x x x x x x x x x x x x x X x x x x x x x x x x x x x x More

Terrific dealership with a great team that is clearly focused on customer satisfaction and always professional. focused on customer satisfaction and always professional. More

As always very happy with service provided by my service provider and the technician. I only had an oil change but always well taken care of. provider and the technician. I only had an oil change but always well taken care of. More

Service with BMW s always professional with knowledgable people. The work was done quickly and I always feel confident of the work BMW does for me. people. The work was done quickly and I always feel confident of the work BMW does for me. More

Much improved customer service. Personal touch with out all the hype and usual high pressure sales Personal touch with out all the hype and usual high pressure sales More

Thank you for the great service. Everyone was courteous and professional. It was easy to make an appointment and the job was completed in the estimated time. Everyone was courteous and professional. It was easy to make an appointment and the job was completed in the estimated time. More