BMW of Sarasota - Service Center

Great service. I'm happy that they wash my car before I leave. They always keep me informed. The very accommodating. Love the service And the special attention. I'm happy that they wash my car before I leave. They always keep me informed. The very accommodating. Love the service And the special attention. More

Was easy to schedule an appointment. fast and thorough inspection and service. Was informed about each step of the service process, dedicated and professional staff fast and thorough inspection and service. Was informed about each step of the service process, dedicated and professional staff More

The dealership was very professional from check in until check out, would encourage BMW owners to use this dealership check out, would encourage BMW owners to use this dealership More

Tried to sell me a new battery that they replaced for me 8 months ago. Read the xxxx records! What was it a battery contest? Jeez. 8 months ago. Read the xxxx records! What was it a battery contest? Jeez. More

I appreciate how thorough they are. That said, with an early appointment for a new tire, I still waited over 2.5 hours. That said, with an early appointment for a new tire, I still waited over 2.5 hours. More

I was purchasing our leased X7 and needed to coordinate a number of things. I wanted the last service done, new front tires and then to purchase the vehicle, BMW had to do the safety inspection. From dealing number of things. I wanted the last service done, new front tires and then to purchase the vehicle, BMW had to do the safety inspection. From dealing with my Salesperson Tim Chestnut, who coordinated everything(Tim’s follow up and communication leading up to the purchase has been outstanding), to working with Carlos in Service, who always goes above and beyond, to dealing with Jason in finance who couldn’t have been more professional and efficient. This is an outstanding team at BMW of Sarasota and they always exceed my expectations. More

My BMW dealership in PA tended to be staffed by BMW enthusiasts who did not propose unnecessary service work. BMW of Sarasota proposes work like fuel additives and oil flushes that are not recommended enthusiasts who did not propose unnecessary service work. BMW of Sarasota proposes work like fuel additives and oil flushes that are not recommended by the manufacturer. My service manager Lucy is great and goes out of her way to be helpful. That said, there does seem to be an expectation by the dealership that their staff should propose this additional work. I need to feel confident that I can trust the dealer to recommend work when it is needed but not to pad profit with products and services with no demonstrated benefit and which, according to some manufacturers (e.g. GM) may actually harm the vehicle. More

Great customer service and detailed care of my vehicle Would highly recommend BMW of Sarasota. Would highly recommend BMW of Sarasota. More

The only thing that could be improved upon is the check in. I checked in on the electronic board, then had to wait to see someone to tag my car, then again had to wait to see Maria. I feel the electronic c in. I checked in on the electronic board, then had to wait to see someone to tag my car, then again had to wait to see Maria. I feel the electronic check in board didnt help at all. More

Perfection! I am never disappointed with the service I get at BMW of Sarasota. I had a nail in my tire came in without an appointment and Maria jumped right on t I am never disappointed with the service I get at BMW of Sarasota. I had a nail in my tire came in without an appointment and Maria jumped right on taking care of me and an outstanding job as always. More