BMW of Sarasota - Service Center

First time in for service and I was very impressed with Jay and his customer service, keep up the great job Jay and his customer service, keep up the great job More

Everyone is very pleasant and professional. My advisor Carlos delivers outstanding customer service every time I’m in there. He’s knowledgeable and takes time to explain what needs to be done o My advisor Carlos delivers outstanding customer service every time I’m in there. He’s knowledgeable and takes time to explain what needs to be done on my car. I been there many times not once I have had bad experience and I like to thank you for that More

Great customer service. We love our new car and are so happy with how smoothly the car buying process was. We love our new car and are so happy with how smoothly the car buying process was. More

First of all, I would like to say it was very easy to get an appointment. Our a:c was not cooling properly, so it needed attention asap. It was our first time at this dealership. My wife took the car in an an appointment. Our a:c was not cooling properly, so it needed attention asap. It was our first time at this dealership. My wife took the car in and had exceptional service from Vincent. More

Was impressed with Ash but the after service on a X5 that cost over $80k does leave something to be desired Bluetooth is terrible despite a number of returned visits and can’t get Tammy to call back after 3 cost over $80k does leave something to be desired Bluetooth is terrible despite a number of returned visits and can’t get Tammy to call back after 3 days and a number of messages So very disappointed and would NOT recommend BMW Sarasota More

Ralph very nice and attentive. ..Get you and out. work to ensure that you are comfortable whole at thecdealership. ..Get you and out. work to ensure that you are comfortable whole at thecdealership. More

Appealing, I had a 7 am appointment. Doors opened at 7 and waited for a service writers assistance. All in all good Experince once we got started. Doors opened at 7 and waited for a service writers assistance. All in all good Experince once we got started. More

Excellent client service advisor. Service was timely and the dealership is outstanding.. overall an excellent experience Service was timely and the dealership is outstanding.. overall an excellent experience More

Always a pleasure bringing the car in . Carlos is on to of the game . All staff are great Carlos is on to of the game . All staff are great More

Bobby Carr is a pleasure to work with. Our 2nd purchase from him. He is professional & knowledgeable. Was disappointed in trade in value. We were given 10K but it is reselling for 18K. D Our 2nd purchase from him. He is professional & knowledgeable. Was disappointed in trade in value. We were given 10K but it is reselling for 18K. Disappointed in Tammy during final paperwork phase. Once we decided we didn’t want any add ons her attitude was not good. As if she couldn’t wait for us to leave. We are happy with our new car. More