BMW of Sarasota - Service Center

Service is top notch. Lucy was in her office before 7am to greet me and my oil change only took 1 hour. Very satisfied with BMW of Sarasota. Lucy was in her office before 7am to greet me and my oil change only took 1 hour. Very satisfied with BMW of Sarasota. More

Very knowledgeable and helpful crew! Chong made sure everything went smoothly. Overall had a great experience and I left happy! Chong made sure everything went smoothly. Overall had a great experience and I left happy! More

Staff was Courteous, punctual, thorough and kept in good contact. I appreciate that the Service technician communicated with a video as well as a phone call. contact. I appreciate that the Service technician communicated with a video as well as a phone call. More

I waited over 3 hours for an oil change. The waiting area is very crowded. The actual service provided is fine but they are scheduling too many customers per day. Otherwise it would be pleas The waiting area is very crowded. The actual service provided is fine but they are scheduling too many customers per day. Otherwise it would be pleasant. More

Customer service was excellent from the initial dropping off of the car to the pickup after service was complete in a timely fashion. off of the car to the pickup after service was complete in a timely fashion. More

Clean facility. Appointment on time. Expeditious service. Maria is very cordial, knowledgeable and thorough. A job well done. Appointment on time. Expeditious service. Maria is very cordial, knowledgeable and thorough. A job well done. More

We were happy with the service and quality of work. Just too much time needed for the work that was performed Just too much time needed for the work that was performed More

Carlos makes everything run smoothly. . every one works together and produces quality service in excellent time . every one works together and produces quality service in excellent time More

Took my car in for service on 1/11/23 which included an oil change. On 1/30/23 my car told me I needed an oil change. Called my service rep but no-one called me back. Only recommend this place because ther oil change. On 1/30/23 my car told me I needed an oil change. Called my service rep but no-one called me back. Only recommend this place because there is no other service place close by. More

Andy Garcia was the best thing about my visit. Otherwise it was challenging. Despite having an appointment, they had no record of me coming. Also, I've never not had a car wash until now--but Otherwise it was challenging. Despite having an appointment, they had no record of me coming. Also, I've never not had a car wash until now--but the line would have taken 45 extra minutes. Four stars, not five. More