BMW of Sarasota - Service Center

Everyone took care of my needs. I had no problems. Pleasant people to deal with. I had no problems. Pleasant people to deal with. More

Vincent was wonderfully accommodating and professional. The check-in guys, however, forgot about my car while I waited 2.5 hours; it was only after I inquired about my car they "found" my keys. The check-in guys, however, forgot about my car while I waited 2.5 hours; it was only after I inquired about my car they "found" my keys. More

BMW of Sarasota always does a good job, they are courteous and their waiting lounge has coffee, cookies, fresh fruit and other snacks. courteous and their waiting lounge has coffee, cookies, fresh fruit and other snacks. More

After 6 new coils & spark plugs, started car to go home & still ran rough. End of day. Advisor left for the day. I looked for someone in hopes mechanic's did not go home. I drive 40 miles to the dealership. still ran rough. End of day. Advisor left for the day. I looked for someone in hopes mechanic's did not go home. I drive 40 miles to the dealership. Lucky the person I found actually worked on the car. He took car in & found a bad cracked plug. Someone got into the closed parts dept to find another one and problem was fixed. Glad I did not drive car home & find it still had a problem. Would hope that parts could be checked before installed by someone. Parts dept or mechanic, because I was just Lucky someone was still there & worked overtime to fix it. On the othe hand, would complement about 4 people for making sure it was fixed or I had a car to drive home. Good effort behind this. The Advisor was not there at the time this all took place. More

Carlos and the staff and Sarasota BMW are amazing. The ease of making an appointment with the very helpful schedulers is much appreciated The ease of making an appointment with the very helpful schedulers is much appreciated More

Normal service. No issues.Greg did a nice job explaining an unanticipated issue. Rental ok. No issues.Greg did a nice job explaining an unanticipated issue. Rental ok. More

It’s always busy but they do a great job ! I am always satisfied! Thanks. I am always satisfied! Thanks. More

Maria Lizardi is a great Service Advisor in every respect!!! She is very friendly and very knowledgeable and efficient!!! respect!!! She is very friendly and very knowledgeable and efficient!!! More

The BMW’s employees and staff are all exceptional, professional, and knowledgeable. Always 5 star service. professional, and knowledgeable. Always 5 star service. More

Lucy did an excellent job. She is extremely attentive and helpful. Thank you for your help, Lucy. She is extremely attentive and helpful. Thank you for your help, Lucy. More