BMW of Sarasota - Service Center

They were very responsive, attentive and helpful to attend the customer's needs. The service was excellent attend the customer's needs. The service was excellent More

Very good service. Good job Facility was very clean and comfortable. All the staff were very helpful and friendly Good job Facility was very clean and comfortable. All the staff were very helpful and friendly More

Week organized with good people. They ordered parts I needed and were able to get me on my way. They ordered parts I needed and were able to get me on my way. More

Grade A service, everyone went above and beyond to meet my work schedule and get my repairs done my work schedule and get my repairs done More

Great place to have your BMW serviced, they are professional and will communicate with the customer the status of repairs and a timeline for completion. Will always bring my BMW here for service, professional and will communicate with the customer the status of repairs and a timeline for completion. Will always bring my BMW here for service, More

very customer service elite style they did a great job, super staff., keep up the great work! super staff., keep up the great work! More

I had a flat due to road debris from the storm. Greg had the tire size I needed and replaced the flat tire on same day. Great service. David in finance help me determine an extend warranty plan whi Greg had the tire size I needed and replaced the flat tire on same day. Great service. David in finance help me determine an extend warranty plan which I also purchased. More

Very attentive and polite. We like the way they meet clients and handle maintenance. Great to see videos of inspection reports We like the way they meet clients and handle maintenance. Great to see videos of inspection reports More

Worst dealership ever! ! The worst service I have ever received, related to an automobile. Screw up after screw up. Sloppy, subpar work. Took forever (a month) to fix defect ! The worst service I have ever received, related to an automobile. Screw up after screw up. Sloppy, subpar work. Took forever (a month) to fix defects ties to my X7. Then returned my X7 with the white leather seats covered in dirt, garage dust, a foul odor, and a greasy film. I cannot wait for my lease to be up. I am going back to Mercedes as soon a possible. Mercedes knows how to treat their customers and provide a best-in-class service experience for their clients. BMW of Sarasota has ruined my BMW experience. I now assume that all BMW dealerships - with the full knowledge of BMW USA - treat their clients like disposable, insignificant cash machines. I will let everyone I know, the owns or is looking to purchase/lease a luxury vehicle, to avoid the BMW brand like the plague, and to avoid BMW of Sarasota at all costs. More

Service was excellent. Maria Lizardi was fabulous at coordinating the entire visit. Problem was not repeatable but they went above and beyond to find it. Including having Maria Lizardi was fabulous at coordinating the entire visit. Problem was not repeatable but they went above and beyond to find it. Including having me drive the car with the service techs. More