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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,897 Reviews

12,898 Reviews of BMW of Sarasota - Service Center

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October 06, 2022

Our service advisor Greg went above and beyond to help us out. Had put 2 cars 🚘 in for repair at the same time during hurricane Ian. Greg took good care of us. I highly recommend him. More

by CB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

BMW of Sarasota responded

CB, we're happy to hear our team member Greg took such good care of you and your cars! Thank you for the wonderful review!

October 06, 2022

Greg, my service representative was more than helpful… He explained all the work that was necessary, accompanied by a video sent to my cell phone which was extremely helpful. He was easy to reach, and qui More

by Jbfoleydds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

BMW of Sarasota responded

James, we're happy to hear our team member Greg was so helpful! Thank you for the wonderful review!

October 06, 2022

Greg Jones is awesome. Knows his stuff. Only wished I did not have to wait so long! More

by KG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

BMW of Sarasota responded

KG, we apologize that your service visit took longer than expected. We will look into why there was a delay in service and take steps to improve. We’re glad to hear that overall, you had a positive experience with us -- thank you.

October 06, 2022

Great customer experience all around. Clear communication and complementary transportation are just a few of the offerings that would guarantee a return for the next service More

by ALANEFLETCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Beair
Oct 10, 2022 -

BMW of Sarasota responded

We're thrilled to hear our team delivered an excellent customer service experience! Thank you for the fantastic review!

October 05, 2022

The battery in my car needed to be replaced. The work was done and my car was returned to me clean and ready to go. More

by DREWS20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

BMW of Sarasota responded

We're happy to hear our team made your recent service visit a good one -- thank you!

October 05, 2022

Great responsive service! Reasonable pricing… not typical dealer experience. Highly recommend. This place is great! More

by THELLIGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

BMW of Sarasota responded

Thank you for the great review!

Oct 10, 2022 -

THELLIGE responded

👍

October 03, 2022

Their service department was quick to get me on their schedule and the quality of service was excellent. More

by chapinm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

BMW of Sarasota responded

Thank you for the excellent review!

October 03, 2022

Friendly and professional staff at this dealership. Easy to make a service appointment. Very nice waiting area. More

by jjnez@ptd.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Glover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

BMW of Sarasota responded

Thank you for the great review!

October 02, 2022

Very efficient and friendly. Nothing left to be said. There are your fifteen required words. More

by RTABER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

BMW of Sarasota responded

Thank you for the review!

October 02, 2022

Excellent people and great communication. They were able to get my vehicle serviced quickly and the same day. More

by kylebernethy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilio Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

BMW of Sarasota responded

Thank you for the excellent review!

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