BMW of Sarasota - Service Center

BMW of Sarasota always does a good job, they are courteous and their waiting lounge has coffee, cookies, fresh fruit and other snacks. courteous and their waiting lounge has coffee, cookies, fresh fruit and other snacks. More

Very professional atmosphere and great customer service. I found the waiting area very accommodating. Derek kept me up to date often and explained everything in detail. I found the waiting area very accommodating. Derek kept me up to date often and explained everything in detail. More

The BMW’s employees and staff are all exceptional, professional, and knowledgeable. Always 5 star service. professional, and knowledgeable. Always 5 star service. More

By far the best BMW service around, I’ve been to a few. Vincent is on top of his game, responsive, pays attention to detail and provides top notch customer service. Client for life! Vincent is on top of his game, responsive, pays attention to detail and provides top notch customer service. Client for life! More

Very accommodating to customer needs. Made loaner available and delivered car when the job was done Made loaner available and delivered car when the job was done More

The professionalism which I was treated at the dealership was very positive. I was greeted promptly and was notified the status on a consistent basis. Was a positive visit. was very positive. I was greeted promptly and was notified the status on a consistent basis. Was a positive visit. More

Vincent was very professional and took good care of me. My only complaint was that there was not a loaner available so I had to drive a cheap Kia. It felt like I was driving a tin wheelbarrow. My only complaint was that there was not a loaner available so I had to drive a cheap Kia. It felt like I was driving a tin wheelbarrow. More

Great customer service. They go above and beyond. They communicate openly about the service. Great. They go above and beyond. They communicate openly about the service. Great. More

The BMW service center itself is top notch, however, I don’t feel the partnership with Hertz rental for BMW & Lambo service customers was the best idea. I was shocked to be given a rental car that smelled don’t feel the partnership with Hertz rental for BMW & Lambo service customers was the best idea. I was shocked to be given a rental car that smelled strongly of urine! Disappointing to say the least on that part. More

My service through Carlos Munoz is always such a pleasurable experience. Carlos is always on his game keeping me apprised of progress along the way. If you haven’t used him before, you should. pleasurable experience. Carlos is always on his game keeping me apprised of progress along the way. If you haven’t used him before, you should. More