BMW of Sarasota - Service Center

They listened to me. They did not belittle me because I am a woman. Mostly fixed everything except a tire light all the time. So i will never know when i have a low t They did not belittle me because I am a woman. Mostly fixed everything except a tire light all the time. So i will never know when i have a low tire because the light is always illuminated. 500 -600 dollars to fix and I already spent more than $1600.00 . I am on disability and retired. More

Very professional and takes care of you and vehicle needs in a timely manner. Always make sure you are please with the work that was done on your vehicle. in a timely manner. Always make sure you are please with the work that was done on your vehicle. More

Great people. Kaz in finance, Nehemia in sales, Kyle, sales manager and Chong in service. They work in unison to make sure you are taken care of, not taken advan Kaz in finance, Nehemia in sales, Kyle, sales manager and Chong in service. They work in unison to make sure you are taken care of, not taken advantage of, and make the experience as good as it can possibly get. I will keep on saying great things about these guys because they have taken care of me like if I was family since I got my first BMW. To make a long story short, BMW was not taking care of us as loyal customers, and this team turned everything around. Outstanding work - customer retention at its highest. Rafael Hoyos - 2021 BMW M235 and then 2022 BMW330i. More

This dealership is spotless and run efficiently. There is a huge and comfortable waiting area with snacks and drinks. The dealership is conveniently located with great signage throughout. And hey, i There is a huge and comfortable waiting area with snacks and drinks. The dealership is conveniently located with great signage throughout. And hey, it's BMW, More

Always meeting and exceeding expectations in the sales and service departments. Maria is the absolute best! and service departments. Maria is the absolute best! More

Excellent customer service lead by Carlos my service adviser. He always delivers on his promises. Greeted with a handshake and eager to listen and complete the necessary service on time. adviser. He always delivers on his promises. Greeted with a handshake and eager to listen and complete the necessary service on time. More

Carlos was the best. Gave me a a huge amount of faith in BMW that wasn’t there before. Gave me a a huge amount of faith in BMW that wasn’t there before. More

Carlos was very quick and attentive, and had great communication while my car was in for service, I would recommend him to anyone in need of an advisor he is the best! communication while my car was in for service, I would recommend him to anyone in need of an advisor he is the best! More

I worked with Matthew he was great to work with appreciate it and go in the extra mile make sure everything is taken care of and completed as well as getting me an Uber ride home the car was a litt appreciate it and go in the extra mile make sure everything is taken care of and completed as well as getting me an Uber ride home the car was a little delayed and they couldn’t get me a car wash he was kind enough to give me a gift card for a future car wash which I thought was a nice touch More

Courteous, professional. When you get service completed they treat you like family. Thank you BMW of Sarasota When you get service completed they treat you like family. Thank you BMW of Sarasota More