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BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,223 Reviews

13,225 Reviews of BMW of Sarasota - Service Center

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August 20, 2022

Matthew Beair is great 👍 He is attentive and knows his business. The dealership is lucky to have him. More

by JPNMSW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Beair
Sep 01, 2022 -

BMW of Sarasota responded

Thank you for sharing your appreciation for our team member Matthew!

August 20, 2022

Car was finished at time they said, the text message update was awesome and easy checkout! More

by Caprice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

BMW of Sarasota responded

Thank you for the fantastic review, Caprice!

August 20, 2022

I love this dealer ship Corliss had the best communication and made a difficult situation much easier to deal with More

by KEVINGAU23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

BMW of Sarasota responded

We're delighted to hear our team member Carlos made your experience a great one -- thanks!

August 20, 2022

My service advisor, Maria goes way beyond giving great service to the customer. I'm extremely pleased with her and BMW of Sarasota. More

by GARCIAEIGHT5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

BMW of Sarasota responded

We're delighted to hear our team member Maria went the extra mile to make sure you drove away happy -- thanks!

August 19, 2022

Make sure you get Kim Caleo as a Service Advisor. She will take good care of your vehicle. More

by MANEET SAHNI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Caleo
Sep 01, 2022 -

BMW of Sarasota responded

Maneet, thank you for sharing your appreciation for our team member Kim!

August 19, 2022

We are very impressed with Matthew In Service. He is pleasant, responsive and competent. This dealership is lucky to have him! More

by JPNMSW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Beair
Sep 01, 2022 -

BMW of Sarasota responded

Thank you for sharing your appreciation for our team member Matthew!

August 19, 2022

Very responsive helped me with getting new tire. The service was very good wait was A little long More

by MICHAEL.KATZ17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Merlino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Beair
Sep 01, 2022 -

BMW of Sarasota responded

Michael, we apologize that your service visit took longer than expected, but are glad to hear our team was so helpful -- thanks!

August 18, 2022

BMW Sarasota is the best dealership I have ever experienced. It is clean and modern with a top notch service dept. Carlos Munoz went above and beyond to help me get my car back into perfect conditi More

by CHRISCLARKLANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson
Sep 07, 2022 -

BMW of Sarasota responded

We're thrilled to hear our team member Carlos went the extra mile to make sure you drove away satisfied! Thank you for the excellent review!

August 17, 2022

I have been purchasing BMW card for 10 years now. I have always been pleased with the sales people, and the service dept. It has been a great relationship and I give them an outstanding rating. More

by aemazzu705
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Merlino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

BMW of Sarasota responded

Thank you for the fantastic review and for making us your go-to dealership!

August 17, 2022

Rafael was our service contact and was quite helpful, with my questions. He was professional and courteous and willing to make our time comfortable. More

by KATHYKIRBY1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Glover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

BMW of Sarasota responded

Thank you for letting us know our team member Rafael was so helpful!

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