BMW of Sarasota - Service Center

Perfect customer service everytime. Great group of people, attention to detail, communication is priority always. Great group of people, attention to detail, communication is priority always. More

Knowledgeable service people. answered all questions.finished sooner than expected.comfortable well-stocked food and drink amenities. answered all questions.finished sooner than expected.comfortable well-stocked food and drink amenities. More

Service was great people were good 3 hours for a oil change little much I think change little much I think More

Good facility, friendly/helpful people, kept us informed about the progress, car was completed on time about the progress, car was completed on time More

The customer service and attention to detail was very impressive. Lucy did an excellent job. impressive. Lucy did an excellent job. More

Excellent help, attentive service, very professional. We never have issues at BMW of Sarasota and always look forward to their help. We never have issues at BMW of Sarasota and always look forward to their help. More

Video is a very good explanation of the service required and overall condition of my auto Very good service personnel because they keep me updated on the activities and overall condition of my auto Very good service personnel because they keep me updated on the activities More

Carlos consistently provides superior customer service. He keeps me informed on the status of my vehicle and it’s repaired/ service status. He keeps me informed on the status of my vehicle and it’s repaired/ service status. More

I have had a brake issue since purchasing the vehicle new and even after the warranty period. I finally replaced the rear rotors against my belief at the dealership because they kept saying it was the rear r and even after the warranty period. I finally replaced the rear rotors against my belief at the dealership because they kept saying it was the rear rotors that they kept turning. $1,500 later problem still there. So I replaced the front rotors like I thought problem resolved… never ever again they are good to change your oil. Hope they don’t mess that up. More

Maria is a great service rep. , and you would be happy to work with her. , and you would be happy to work with her. More