BMW of Sarasota - Service Center

Service exceeded my expectations in every regard. Zach was an exceptional service consultant and the check-in girl was very pleasant and efficient. Zach was an exceptional service consultant and the check-in girl was very pleasant and efficient. More

Service advisor Greg was excellent. Communicated throughout the process and provided helpful guidance. Efficient and prompt check out. Communicated throughout the process and provided helpful guidance. Efficient and prompt check out. More

After oil change empty washer fluid and had to bring it back for low coolant . back for low coolant . More

Worst experience with a car dealership in my life. Will never be back. I’ll make that public. Will never be back. I’ll make that public. More

Very accommodating and customer friendly dealership. we have always been very pleased with our experiences and highly recommend this dealership. we have always been very pleased with our experiences and highly recommend this dealership. More

Very good service and Kim was top and took care of everything like the pro she is everything like the pro she is More

We have not had any problems with service on our vehicles, your staff was great vehicles, your staff was great More

Fast, courteous and easy to work with. Very professional. Greg my service provider was great. Very professional. Greg my service provider was great. More

Service rep was very responsive and kept me posted on the status of my car. status of my car. More

Took my car in for a broken thermostat and they kept it for 14 days with almost no communication. The worst experience of any dealership ever. This is especially disappointing since I am an established cus for 14 days with almost no communication. The worst experience of any dealership ever. This is especially disappointing since I am an established customer at this dealership and bought a new car there. When I picked the car up it smelled like smoke inside and had 2 new scratches on it. But more importantly they left a screwdriver inside the engine compartment and when they shut the hood it warped the hood. Would not recommend this dealership. More