BMW of Sarasota - Service Center

Excellent! Lucy, the service advisor was professional & accommodating when my local dealership in FtMyers couldn’t even seem able to return my phone calls….eve Lucy, the service advisor was professional & accommodating when my local dealership in FtMyers couldn’t even seem able to return my phone calls….even the GM didn’t have time for me. Their loss, as now I will make the drive to Sarasota for all my car’s needs. Really impressed by the video explaining the repairs that were done. Lucy made it as painless as possible including the rental car. Happy to be a new BMW-Sarasota customer. More

It was my first and last time at this dealership. I will drive to the east coast for service in the future. My oil change was scheduled for 10:30 and got the car back at 5:30 pm. The servic I will drive to the east coast for service in the future. My oil change was scheduled for 10:30 and got the car back at 5:30 pm. The service and experience was not what you would expect from BMW. More

I am totally turned off by the top decision makers of BMW. My first one had 5 years warranty my second 4 years now 3 years. BMW makes autos that breakdown more often and far more expensive to fix. Yet, BMW. My first one had 5 years warranty my second 4 years now 3 years. BMW makes autos that breakdown more often and far more expensive to fix. Yet, BMW of Sarasota makes me feel appreciated. Love thier quality of service. Too bad they work for a company that has decided to make expensive service more in important than quality vehicles. More

Maria is my service advisor. She is great to work with. Very respectful of her customers time. She is the best !!! She is great to work with. Very respectful of her customers time. She is the best !!! More

I was able to book next day appointment and staff was cordial and prompt . Fisrdt class dealership! cordial and prompt . Fisrdt class dealership! More

My first visit to this BMW dealership for service. Very pleased with the service performed & communication from Derek my service representative. Very pleased with the service performed & communication from Derek my service representative. More

Excellent service and explanation of the repair. Advisor was very helpful in terms of sending videos and pictures. Overall very helpful. Advisor was very helpful in terms of sending videos and pictures. Overall very helpful. More

I didn’t receive my check engine service after it was scheduled and I drive over an hour to get my SUV maintenance scheduled and I drive over an hour to get my SUV maintenance More

Clean Dedicated staff especially Carlos and the Gentleman that I watched keep snacks Drinks and waiting room nice.... I felt welcomed and a very thorough Diagnosis of my BMW.... I HIGHLY recommend This Deale that I watched keep snacks Drinks and waiting room nice.... I felt welcomed and a very thorough Diagnosis of my BMW.... I HIGHLY recommend This Dealership.... More

Dealer was on time and explained everything to be completed at this service. Chong was very professional, knowledgeable, and courteous. completed at this service. Chong was very professional, knowledgeable, and courteous. More