BMW of Sarasota - Service Center

Everything was great. Would have appreciated a password protected secure WiFi. Hard to work from a public option. Would have appreciated a password protected secure WiFi. Hard to work from a public option. More

Carlos was great! He saved me $$ by letting me know when my paid maintenance time was up so I could take full advantage of the program. Greatly appreciated! He saved me $$ by letting me know when my paid maintenance time was up so I could take full advantage of the program. Greatly appreciated! More

They do a good job. The only thing is its very time consuming. 2 hours for an oil change and free car wash. The only thing is its very time consuming. 2 hours for an oil change and free car wash. More

Kim, my advisor was great. She understood exactly what I needed and made it happen in a timely fashion. She even stopped to check on me and let me know that they were backed up She understood exactly what I needed and made it happen in a timely fashion. She even stopped to check on me and let me know that they were backed up due to the holiday. She brought me my keys personally and walked me to my car. Love Kim! Best adviser so far! More

Maria, my service person is AWESOME! The best advisor I have ever had at any dealership! The technician was nice enough to show me exactly what was wrong. The best advisor I have ever had at any dealership! The technician was nice enough to show me exactly what was wrong. More

I was able to schedule my appointment at short notice. The customer service was excellent and Zach explained everything in regards to my car maintenance. The customer service was excellent and Zach explained everything in regards to my car maintenance. More

My Service Advisor was great! Took time out of his busy day for me. I felt valued. Took time out of his busy day for me. I felt valued. More

I believe a false diagnosis was made that caused me to replace a battery unnecessarily. Additionally a rusted ground wire was not identified and I ended up with a dead car in my driveway the next day . Th replace a battery unnecessarily. Additionally a rusted ground wire was not identified and I ended up with a dead car in my driveway the next day . The original reason for the service appointment was a recall and a key fob which wasn’t working - no issue starting or running the vehicle - also no battery warning ever appeared . More

It was a good experience got my car taking care , I was informed very well of my service. informed very well of my service. More

Very Professional and checked in my Vehicle Quickly. Great Service and the Video recap was more excellent! Great Service and the Video recap was more excellent! More