BMW of Sarasota - Service Center

I took my BMW in for service, Brenton Payne was my service manager, and he did an amazing job. Best customer service I have ever received at a dealership. Highly recommend, great waiting area and very service manager, and he did an amazing job. Best customer service I have ever received at a dealership. Highly recommend, great waiting area and very nice facility. More

Lucy is the best service advisor. She was very helpful and I appreciate her recommendations and follow up She was very helpful and I appreciate her recommendations and follow up More

Carlos Munoz is the reason for coming back for the servicing of our cars! He is very knowledgeable, kind, courteous, respectful, and has always taken care of us no matter what the situation. And we servicing of our cars! He is very knowledgeable, kind, courteous, respectful, and has always taken care of us no matter what the situation. And we love the fact of the technical staff performing expert diagnoses and sharing the video with us! That is so helpful and amazing. Thank you BMW staff for your expertise! More

Tanner is the reason I will take the time to rate and provide a score of 5 for my two recent visits. Tanner provides excellent service And has experience that speaks Volumes. His communication is clear, provide a score of 5 for my two recent visits. Tanner provides excellent service And has experience that speaks Volumes. His communication is clear, transparent and NO fluff. He demonstrates an ability to build trust with his customers Through his words and actions but most importantly his follow up with his customers around their concerns. This will be the ONLY person I work with going forward for both of my BMW vehicles at the dealership. This is the first time since LEWIS (prev supervisor) left BMW that I have received good service at BMW in Sarasota. Thank you Tanner!! We appreciate you!!!! #Newyorkersknowservice 😄😄😄 More

Lucy the service advisor did a great job with my brake pad replacement and kept in contact with me pad replacement and kept in contact with me More

Quick, efficient visit, great communication. Friendly staff kept me informed at all times of the status of my service. Friendly staff kept me informed at all times of the status of my service. More

good communication with my service advisor Greg Jones was in touch the whole time the car was in service to keep me posted. I liked the addition of the video service as well in touch the whole time the car was in service to keep me posted. I liked the addition of the video service as well More

Great service carlos it’s a best customer service person have BMW SARASOTA I’m happy whit the service have BMW SARASOTA I’m happy whit the service More

Technical staff performed expert diagnoses! Thanks to Derek Thomas for his professionalism and for working with German Automotive Services. Great job BMW of Sarasota Team! Thanks to Derek Thomas for his professionalism and for working with German Automotive Services. Great job BMW of Sarasota Team! More

Thanks for keeping us informed. The diagnostic video was very good, and the technician very knowledgeable. We will wait to do the extra service but appreciate the honesty. The diagnostic video was very good, and the technician very knowledgeable. We will wait to do the extra service but appreciate the honesty. More