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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,832 Reviews

12,832 Reviews of BMW of Sarasota - Service Center

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February 11, 2022

I arrived for my 10,000 mile oil change – system review. I did not purchase this vehicle from this dealership as I am from out of town but they treated me like royalty. They expedited service so that I did More

by howardc714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2022

Everyone was very personable and professional. The dealership was very clean. I would recommend the vehicle service are to anyone. More

by JHLIVKO607
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2022

Very accommodating and professional.Kim was very Very accommodating and professional. Kim was very efficient and polite. Dealership was clean and pleasant during the service. More

by rswoods150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Caleo
February 10, 2022

Very prompt and professional service. Very friendly staff, facility upscale and clean. Minimum paperwork required. More

by vik1956vish
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2022

Loved the video showing me the inspection of my care. By service tech Brian and service rep Maria couldn’t have been more helpful. More

by khild32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2022

Excellent experience. Very responsive and their technology is impressive! I would highly recommend them for sales and sevice. More

by jamiepurmort
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Carr
February 10, 2022

Communication was spotty, the work was expensive and my car was returned unwashed. A part on my car was painted and I was not given any instructions upon pick up about washing the car. Only when I called w More

by MAC.TUTTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tammy Saylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2022

It’s a nice feature that send a video of the car issues as a mechanic goes through repairs needed. More importantly, I go there due to the relationship with my service advisor, Carlos. He does his best con More

by skh2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

skh2006 responded

Carlos Munoz is the best!

February 09, 2022

Excellent service in pleasant facility. Technician did not try to oversell services. Highly recommend BMW of Sarasota. More

by Joanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Merlino
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2022

Maria is awesome and has always taken care of me. There is never a long wait and good communication. More

by KMORSE1116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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